The UPS Store

Reviews 9

LA

Lawrence Kagawa

I utilized this store to ship corporate property valued at $4,000. I acted as both the shipper and receiver since I would be receiving the property at its destination. The property arrived tampered with and missing components. I contacted the Owner of this UPS store and she stated that there was nothing they could do and was very defensive in stating that none of her employees would do something like this. The owner has no onsite security camera recording system and does not find it odd that her employee wanted to see the prepackaged computer prior to insuring and tagging it for shipment. At no point in time did I claim that the property was tampered with inside of her store. The owner continued to placate me and disregard my only request which was for her to write my name and address down, distribute it to her employees and or the UPS truck driver that picked up packages that day with the instructions that the property be sent to me. The property is encoded, which makes it useless to anyone not in possession of our proprietary decoder, of which only 1 person has and its me. I asked that the property be mailed back without question or inquiry and the owner remained apprehensive about even performing this simple task. I am very disappointed with the store owners ability to both install security measures at her store to prove that her employees are above reproach and or take my simple request seriously. Again, I never accused this stores employees of any wrong doing, but from the owner reaction, I now have to question their innocence. Please, if you use this UPS store, insure your property for $100,000 or more to ensure you have their full attention and diligence when something goes missing.

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A

A Private User

Zero Customer Service... Go to another location for your business!!! We have used many UPS store locations and this store lacks any kind of customer service. The owner will does not care about you or any of her customers. She will talk down to you and make every kind of excuse. They need to have their franchise revoked.

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BR

Bryan Steinman

Extremely rude customer service. I rarely post these but UPS receptionist wouldnt accept my postal office package and when I asked to use the tape he told me to use it at the post office.

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NA

Nathan Peavy

The worst customer service I have ever experienced! I waited for 20 minutes without anyone acknowledging me. Avoid!

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BO

Bo G

idk what these bad reviews are about. everytime ive been here it was a fine experience.

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JO

Joe Biafore

Great Service! And friendly Atmosphere

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GR

Grant Johnson

worst service ever UPS sucks

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JA

Javier Perales

Great Customer Service!

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LI

Lisa Mitchell

The best

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