Category: | Marine Supply Store |
Address: | 1721 Gulf to Bay Blvd, Clearwater, FL 33755, USA |
Phone: | +1 727-447-5320 |
Site: | westmarine.com |
Rating: | 4.1 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM |
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Robert Wisner
I have been a customer of this store for over a year now, having experienced West Marine stores in Maryland and Virginia. After having spent many thousands of $ at this store while rehabbing my boat, I can tell you I havent met a more professional crew. They are knowledgeable, pleasant and thorough. Yes, they occasionally have had employees that dont meet standards, but they dont last long...any business owner would empathize. You just need to talk to a manager about those issues. If you spend a little time using some basic conversational and adult social skills, you will find that these guys know their stuff and are happy to pass along their knowledge. Now for some helpful stuff: Ive shopped extensively for boat parts, electronics, hardware etc. on my restoration project and here are some of my conclusions. Their parts are competitively priced and if you are lucky enough to have Sierra aftermarket parts for your engine, youll not get a cheaper price even on-line (after shipping). Dan, the parts manager, knows his stuff and will honestly tell you if there is a better deal to be had. Ive had repair work done here and the shop is very detailed in their work...no shortcuts that will leave you stranded on the water with a $250 Tow Boat bill. The hardware and other merchandise isnt the cheapest to be found on-line (once again check shipping costs first) but the quality of what they carry isnt matched. Ive bought everything needed to outfit a boat from the waterline up and used it almost every week with no malfunctions. Be a smart customer and you cant do better with these guys.
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Larry Dog
So the sales guys recommend a depth finder and transducer for my boat. Unfortunately theyre out of stock so I buy directly from the vendor, just under $700 for the unit, 8-4 pin cable and in hull transducer. I pay west marine to install. Then the fun begins. I take her out on the maiden voyage and bam no depth reading. I follow up with west marine and they tell me to reset settings and try again. Done. Take her out the next weekend and guess what? No depth readings. I take her back to west marine and they tell me that they installed the in hull transducer in an area that is cored so I cant get depth readings. They claim its the only spot in the boat it could go and theres no other in hull transducer that could work. 15 minutes on google showed me theyre full of it. No offer to remove the transducer, no offer of a refund, no offer of anything. So Im out $200 for the ducer and $250 for the installation. Garmin should really be ashamed of these guys in Clearwater, FL. I would never have these guys touch my boat again. Other than that, the staff is really nice.
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Kevin Higley
A necessary evil in the boating world. Yes I really like West Marine. It really is a nice store. I just wish I could go in and get what I want for less than a couple of hundred dollar bill every time I go in. A boat is a hole in the water that we throw money in. West Marine keeps me going, but they are the place that the hole drains to. Thanks for being professional and helping me with what ever I need. Your products are great, I just wish I could come in and buy those stainless screws, without ending up with a couple of shirts, and some new shoes to go with them.
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Jeff Tunison
Majority of the staff here , are useless and rude. They make everything a hassle , especially if you bought something at another west marine. With the amount of money people spend here they should be willing to go above and beyond for any issue. Its a shame theres not more marine stores locally , cause if there were this would be bottom of list to get supplies at.
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Dave Beinart
Called ahead for ballpark prices was told there where to many selections I needed to come down. The smallest size was out of my price range so I made a wasted trip. Very disappointed with the representative for being so dismissive on the phone! I will most likely not return.
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Victoria Jones
This West Marine is always clean and very organized. The staff is super friendly, knowledgeable and helpful. Occasionally, you can find really good sales here too. Also, little known fact, this West Marine does boat repairs in-house.
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Jamie Mooney
Much bigger than the south tampa store. Captain Tony was beyond helpful and we were grateful to have run into him in the store. As new boaters, he took time to explain different products to us. His time was much appreciated!
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Franklyn Gutierrez
good supply, good prices for items that you need right now. customer service is good as well. they have a service area and parts department, good sized selection of items
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Craig Lahr
4 people working and just standing around. Just needed to cut a peace of hose no cutters available or employees. 20 minutes to get a hose cut.
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William Bangs
Prices are high but staff tries to be helpful. Its West Marine, when you need it now, where else ya gonna go?
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David Parker
Super West Marine.....the place has everything and very close to my house so I can turn projects quickly...
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Dean I
West is great for many marine items, not for others, but this store is immaculate and friendly.
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Joe Ouellette Sr.
Great staff but its west marine prices and policies. 5 star staff 1 star west marine.
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DeAnna Pillow
Close to Clearwater Municipal Docks, very clean, and one of their bigger stores.
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Raul Margarejo
The only West Marine in Pinellas County that works on boats. Very reliable.
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David Johnson
Great selection,clean well organized store, and friendly staff..
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Debra Schweitzer
Very nice store. Great helpful friendly staff. Good selection
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Noah DiSantis
Hours are wrong!!!! Went out of our way just to go here!!!!!
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Sherif
Good people but I dont think you got enough training
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Victor Goodrich
The sales person Sarah was polite and professional.
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James Nirenberg
Always check out their clearance area and sales.
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Dan Penning
OK selection. High prices, but thats West Marine.
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Phil Iovino
Prices are high, but they know their stuff!
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Anthony Barnett
Just browsing nice outside water stuff
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David Dunstan
Parts department is open on Sunday.
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Tomek Moritz
Did not give good product info.
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Richard P
It always has what I want
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juan carlos Castillo
Good custumer service.
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Gabriel Gates
Its a nice big store
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Kathy Maske
Was here a month ago