Manatee River Harley-Davidson
| Category: | Motorcycle Dealer |
| Address: | 624 67th St Cir E, Bradenton, FL 34208, USA |
| Phone: | +1 941-745-2429 |
| Site: | manateeriverharleydavidson.com |
| Rating: | 4.4 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
Location
Photos 1
Reviews 35
RI
Rick Brown
The service department here and their sister store in Sarasota always disappoint me. I call them the "oops" department. Nice people but poor customer service skills. Today just adds to the list. I ordered new tires last Saturday. "It takes a couple of days to get them so well schedule your installation for Thursday to be safe. Well call you if theres a problem or the tires dont show up." So here I am...signed in...sat inside to catch up on some paperwork. 15 minutes later..."I have some bad news, the tires arent here yet." The bottom line now, as has always been the case, is that theres little regard for my time. Just bring it back as if Im not doing anything better. I should have known this would happen, so I guess its really my fault. I returned Saturday morning as scheduled for new tires. While wandering the sales floor, I was approached by Rick the service manager. They ordered the wrong back tire... Now he knows this has been botched up really well. Rick says " pick out any of our rental bikes to take today. Well get the right tire as soon as we can but you can ride our bike on us until we get this right". Nice recovery, Rick! There are clearly issues there but my bike is now in good shape and I at least feel like he wants to do better. I hope the management makes some effort to train people on the importance of getting it right the first time.
LO
locke kristy
At first glance they had an ok selection of womens clothes but as i started to look closer they has sizes XS, S or XXL. They need to update sizes in between. I buy at every store but it didnt happen at this store. The help was behind the counter talking about personal things and normally that wouldnt bother me but F this and F that shouldnt be heard as often as it was today.
AM
Amanda Cantrell
Our son was crying (not touching anything or messing with anything) and a rude female employee asked us to leave. Heaven forbid she was even remotely polite or friendly. Needless to say we will buy our parts for our Harley somewhere else. Shes very bad for business.
TO
Tom Arnold
We were on a week long ride when I had a problem with the brakes on my bike and even though they were busy they took care of my bike because they knew I was from out of town. The staff was so good that one of the riders with our group bought a new bike
JO
John Willis
Very high employee turn over rate because of very poor and inadequate management. Poor customer service and satisfaction. Go to Dans Mobile V-twin in Sarasota for a better experience.
AR
Arthur Dunnuck
Qualities a little bit like buying wheat, if you want the good stuff you gotta pay a fair price. If you want some that s already been run through the cow u can get it cheaper
JA
Jason Wilder
Staff are very friendly. Saturdays the local HOG group sells hot dogs and hamburgers great place to hang out with like minded people
A
A Private User
Wrong hours on the door when traveling. From pa to see a h_ d store at least they can have the right hours on the web site
PA
Paul Mervar
Used to live in this area in late 80s currently a master tech at el cajon ca. harley davidson Would consider relocating
JU
Justin Beach
Just got my bike out of the shop for service, the guys in there are great. Back on the road and bike is running great!
DA
Dave and Kim White
Best place we found for renting a bike for a week long trip. Leonard Forister was very helpful. See you next year!
WI
Willard Keen
Excellent staff, willingness to go the extra mile to achieve customer satisfaction. Very friendly all of them.
TH
Thomas Heimann
Great service, friendly staff and huge selection of Harleys; best place for rentals W of Orlando :-)
TO
Todd Limoncelli
Very friendly helpful staff. Knowledgeable people working the counters and floor. Great products
JO
Joshua Givens
Wow what a wonderful dealership. Got an amazing deal on my Roadglide!! Will go back for sure.
LE
lee mcbee
Michelle was really nice. And helped find the bldg, cause we were lost. Thank u
PA
Paulo Bouças
Excelente loja HD
KE
Kevin Trent
They were quick and very helpful with what I wanted will be going back
CY
Cynthia Tetzlaff
Friendly staff. Visiting from Milwaukee Wisconsin.
CH
Chuck Terry
great service, friendly staff, genuine atmosphere.
TR
Tracie Blitch
From service to retail sales always 10 stars!!!!
JO
john goodman
Good customer appreciation outing! Thank you!
MI
Mike Jones
Love the shirts, staff not the friendliest
HE
Heather Brisbois
They dont do it up like most harley stores
RI
Richard Jackson
Friendly staff, great Service Department.
RO
Robert Ruiter
Total change. Great people. Very helpful.
MI
Mikeee Johnson
Awesome place to visit and look around
LA
Lawrence George
Great service. Wounder sales staff
RY
Ryan McIntosh
Large selection of bikes and gear.
TR
Trish Allman
Much better now than years ago
JI
Jim McKesson
Friendly and selling the best.
MA
Marilyn Barrera
The staff is very helpful!
JO
John Wolfe
Parts dept. Very helpful
CL
Cliff Librescu
Great staff!
MI
Michelle Zornes
Pricey!
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