Category: | Used Car Dealer |
Address: | 1512 E Semoran Blvd, Apopka, FL 32703, USA |
Phone: | +1 407-880-9500 |
Site: | eliteautogroup.org |
Rating: | 2.3 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM Closed |
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BirdOf Prey
Honesty is NOT the best policy with these people. They will smile and lie right to your face. Anything to make a dollar. You want to believe the best in people, but with these people, its sad to say that what they are best at is greedy, underhanded dishonesty. I would seriously advise anyone thinking about purchasing a vehicle from Elite Auto Group in Apopka to do their homework and try to buy from someone else. I bought a Toyota Prius from Elite Auto Group. Within 24 hours, all emergency lights had come on. I paid for a Toyota Dealership to run a diagnostic on the car. They said it was the hybrid battery, which would cost over $3,000 to replace. Elite told me that there was no way it could be the hybrid battery. They replaced a throttle control sensor (a $70 part) and told me it was fixed. I drove 6 hours to pick the car up from them and six hours back home. It drove fine for 3 days and then…yes, you guessed it, all the lights came on again and the car started driving very sluggishly. I took it back to the Toyota Dealership - they told me again - it is the battery and strangely several battery warning codes had been deleted from the cars history. Elite refused to return any phone calls at this point. This is a warning for anyone considering buying a car from them, do not do it.
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Ryan Sampey
Went here to buy a White Scion Fr-s. got there and test drove it, when i returned there was white smoke coming out of the engine bay. after a quick look under the hood the sales man decided to take it to the back to blow what he was sure was rubber on the catalytic converter. once he used his air compressor under the engine a small fire started, so he used a hose to put it out. "side note the engine was very corroded compared to the other fr-s i looked at that day". he then got in the car and reversed with the hood still up and floored it forward and slammed on the brakes sending the hood almost ageist the window and then slammed down he speed off to prove that it was not smoking. he got back 2 minutes later and popped the hood to show "you guessed it" smoke so i decided to drive it to a gas station to look under it without him making his dumb ass remarks. I decided not to buy the car and you should not buy one from these people ether, they will try to make you buy a car that is going to be broken before you take it off the lot.
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Fede Martin
I would absolutely NOT recommend this dealership to anybody. Reading reviews from other users, it sounds like an all too familiar story. They will smile and be cool at the beginning until they get your money. After that, you are on your own with whatever issue the car has...and believe me, the vehicle WILL have issues. From minute one they will lie, and they are good at it. Even when you confront them about the lies. Unless they have the car you absolutely want and can drop the price on it, do not come close to this place. There is a reason they sell vehicles online and internationally, nobody can make claims easily.
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A Private User
BEWARE!!! I have been waiting for return call for days. Will not return call. Bought a car that supposedly had a service contract. 1.3 miles after getting car the differential broke! Replaced that under warranty. After picking up I noted multiple oil leaks. Drove 15 miles later and transmission slipping severely. Check engine light on. Trunk lid shocks and hinge bad. Finally a return call and told by Jose today that they will not stand behind car. Now have a $5000 piece of junk and cam not drive it after a little over 100 miles. BEWARE!!!
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A Private User
This used car dealership is atypical, with an extraordinary level of professionalism being shown by the salesman with whom I dealt, Jose, and the owner-manager, Jay. Even though the car was inexpensive, experience could not have been better if we had been buying at a Mercedes or Lexus dealership! I have also referred a friend to the dealership and he bought a Honda van, trading in a smaller car the family had outgrown. Again, a perfect outcome. I strongly recommend this dealership to anyone looking for a good value on an "honest" car.
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Jill Bright
WARNING!!!! DO NOT BUY FROM THIS DEALERSHIP. Sold me a car with a broken motor in window and a bad starter. I had to have it towed to mechanics and was left to pay 300.00. I couldnt get these cowards to call me back. I gave them ample opportunity to make things right, they chose DISHONESTY.
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Carman J Lavigne
Car was not picked picked up on promised day, had not communicated with the transport on that day of promised pick up. Car purchased on the 4th of the month, and its the 11th of the month still no car. Big inconvenience. Poor communication with the buyer.
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Roberto Vazquez
Great place and service. Ask for Robert