BJ’s Wholesale Club
| Category: | Warehouse club |
| Address: | 100 Pencader Plaza, Newark, DE 19713, USA |
| Phone: | +1 302-252-4300 |
| Site: | bjs.com |
| Rating: | 4.2 |
| Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–8PM |
Location
Photos 100
Reviews 45
SC
scarroll625
Pros: Decent prices Cons: Not nearly enough cashiers. Its hard not to notice that the girls at the supervisor desk just seem to hang out there while the 3 cashiers have lines with 8-10 people each. I have asked several times to speak to the store manager, but she never seems to be working that day. No wonder this place is such a disaster. Also someone in upper management needs to do something about how ghetto their employees are. Constantly hear "mother f this and that" from the black girls that congregate at the supervisor desk. There really must be no management in this store for this to be going on EVERY TIME I am here. If I didnt have a small business that I need to buy in bulk I would never shop here. Only person I see actually working hard at all is the guy that brings in the shopping carts. Maybe if the "manager" was even remotely accessible for customers, then they would really find out what goes on at this store.
GE
George Brown
My experience today was ok until I got to the register. We had a customer in front of us who had either been a previous employee or a contractor for this BJs club in Newark, DE. The cashier and the customer took an extremely long time while they had an extensive social conversation, including the customer showing pictures. I asked for a manager, who took a very long time to show up, and I was very dissapointed in her demeanor. I told her several times that she needed to watch the video to see just how bad it was, but I got the feeling she. Could care less.
KU
kurt broadwater
Do not ever buy fish from here! The last 3 times I have bought salmon/tilapia from here, it was already rotten by the next day. The first time it happened, I thought maybe it was just a bad batch. The second time, I started to get frustrated. This third time is the last straw. Im cancelling my membership and never shopping at bjs again. They have taken over $150 from in exchange for rotten fish. Id sooner eat fish out of the dirty creek down the street before I buy from here again.
PH
Phinon Woodside
Generally well stocked, friendly greeters, however, 2 stars because they tactically place several people to bombard you with sales pitches, and because there are too many people begging in the parking lot. (Its a little frightening when you are there alone with your children and you always get accosted by strange men begging for change, food, cigarettes, anything while you are trying to unload groceries or buckle your children in.
DO
Dot Budd
Its horrible everytime. People are ghetto, they have attitudes. If u ask a question about a product they do t know where to find it and when they do they dont know anything about it or will even attempt to find more information. Their motto is buy it if it dont work return it and they cut u off. If it wasnt for the prices and everything in bulk I would NEVER come here again. WORST SERVICE EVER!!!
AL
Allen Sachetti
Good shopping but some of the things I needed were out of stock. Plus they are no longer offering the large packages of Salmon for around $20.00, now they are only offering a piece of salmon 1/4 the size of before for around $14.00 which is a tremendous price increase. This however may be more of a function of Obama destroying the value of the dollar for the last 8 years.
MA
Marilyn Martinez
Only issue is the parking lot on a windy day like today. Many carts in the lot running into cars and a driving hazard! Spoke to customer service and they did not seem too concerned and the manager was polite on the phone but I could tell annoyed by my request to have someone remove the runaway carts. Whatever happened to good old old-fashioned customer service?
YV
Yvonne Ou
The optometrist there is so helpful, skillful and patient (I am very touched by how well he treated the elderly when fitting glasses for them). I just dropped by for fixing the missing nose pads of my glasses and he fixed them perfectly. The way he multitasks between different clients while maintaining a calm atmosphere and high efficiency is amazing.
MI
Mike Woodside
The parking here can be very difficult and packed some days, other days its easy. Just something to expect. Service has been getting better and better, everyone has always been courteous to me. There are high pressure sales guys waiting for you after you check out, they can be aggressive some days.
RY
Ryan Alton
I only come here for certain items. Big box stores certainly arent what they were. Regardless, the lines are atrocious. Express lane... Forget about it! So many cashiers just staring at me while I wait. Maybe its because my hair was falling out because I have other things to do.
MO
Mo A
Nice people and usually well stocked shelves. They do change placement of some items in the cold boxes, so you might have to look a little sometimes. I go early at opening to avoid backups that can happen at the checkout lines.
BE
Benjamin Hoagland
This BJs has a great selection and friendly / helpful staff. Fee samples on the weekends. The parking lot/shopping center are a bit of a mess, but the store itself is great.
JE
Jessica Degroft
The store is awesome but the bakery sucks I put an order in for a birthday cake for my son and they lost the paperwork that is bullshit. Now I gotta find a cake by Saturday.
GI
Gina Holmes
Gteat prices but was a little sad they were out of the coupon books but hopefully they have them soon so much i could have bought but couldnt because no coupons
JO
John Flood
Have been a happy shopper for over a year. Experienced friendly staff from the front door, cashiers, customer service and management.
PE
peter rispoli
Its close to my home. Self checkout is a fantasy, everyone who uses it needs assistance, not enough cashiers.
JO
Jose Perez
Muy buen lugar para Aser compras
ST
Stacey Ross
My biggest complaint is the smell in the ladies room. Ive never been where it smelled tolerable.
RA
Rafael Mora
Tiene de todo a buen precio
BE
Beth Nieto
Good place easy to see from road. Prices on some things ok others can be better. Overall ok
JA
Janae B
Love this place great place to get things in bulk for better prices then the grocery store
SA
Salif Amadou Ndiaye
Nice place to shop the store are really good and organize I thank all the staff
MA
Mary Harmon
Good prices. However if you see something get it - it wont be there next time
VK
VK S
Not as Big as Costco, but good produce. Remember no BJs Gas station here
DE
Deniz Tezcan
Always a good selection, the quality is usually decent. Prices are great
ST
Stacy Stewart
Long lines. Never seem to have enough help for checking out or deli.
TA
Tajuane Helton
Nice store and always stocked up to the ceiling love this store
LO
Lorrell Ayers
The verizon wireless is great w/ business accounts inside bjs!
CA
Carl Robinson
Bring your wallet, and discipline to stick to a list....
LI
Lisa Coedell
Out of a few items and out of coupons at front door
TR
Tracy Cameron
Love it here. Great bulk items for cheap prices.
MO
mouhcin ghani
When you came to check out you become crazy,
SO
Sophea Sun
First time at a BJs. Great customer service.
ZA
Zach S
Need to show your members card to get inside
KI
KittyLover _175
I love the nice workers and the samples
CL
clay smith
Lot cheer than Walmart in the long run
SH
shawntruitt68
Prices are good but it adds up fast.
MA
Mary Lou Kyte
A great place to shop for the month!
BO
Bob Harper
Awesome place with great employees!
NI
Nic van Oss
Clean store with a good selection.
NA
Nancy Stephens
Good quality, bulk packaging
MS
MsSexyroz
Great store and well stocked
CO
Cornelius Mcclanahan
Cant beat the price of milk
GL
Glen Bradshaw
Nice and reasonable prices
SU
Susan Archambeault
Love most of the prices .
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