Category: | Pet Supply Store |
Address: | 326 Fox Hunt Dr, Bear, DE 19701, USA |
Phone: | +1 302-838-4300 |
Site: | concordpetfoods.com |
Rating: | 3.4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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Kara Mills
Poor return/exchange policy will keep me out of all Concord Pet Food & Supplies. My week-old Alcott leash had broken and the manager at the Bear, DE store said that since its not a guaranteed product, there was nothing she could do. She went on to say that this was why they suggest that their customers purchase only guaranteed products. I am a business owner and would never treat my customers this way if I wanted their repeat business and good reviews. I like to support local, family-owned businesses, but this left me frustrated and dissapointed.
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Naomi Weiß
Half an hour before closing and they had to asked to stop the really loud vacuum when a customer comes in and then didnt even wait until I left to restart. Convenient but the customer service always seems hit or miss. The guy who helped me was great.
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Donna Dambrosio
Service is good. I have 3 dogs and I am there frequently for dog food and treats. They dont keep the food that my dogs eat in stock and the same with the treats.
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Marnie D
Wonderful, helpful staff. Great experience. They know how to treat their customers and really care about your pet and their needs.
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dunlieth built iam
staffing is very polite, and helpful finding dog collar size for my friends english mastif.