Category: | Pet Supply Store |
Address: | 3480 Wilkes Barre Blvd, Wilkes-Barre, PA 18702, USA |
Phone: | +1 570-820-5973 |
Site: | stores.petco.com |
Rating: | 3.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Cheryl Lyon
Go in to store rarely. Scranton staff and cashiers were friendly helpful and nice. Since closed sorry to say. The wilkes barre store just the opposite. No greeting when coming into store. Cashier was unfriendly rude when questions I had asked her..she didnt know.not helpful at all.No one on floor looked for awhile went to cashier who was starring into space for help she reluctantly called someone..seem to be quite an effort. This is why I go to Petsmart..but needed an item which they were out of. Bad experience at Petco terrible customer service .
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Lori Connelly
The wonderful girl that was working yesterday morning , is absolutely your greatest employee . I, was looking to buy. Beta fish , and she was busy putting in a new supply of that fish , that had just come in . She stopped what she was doing , to help me . I, so appreciate that , she showed me every beautiful fish , and found me the most beautiful , fish I have ever seen . Keep up the good work , by having such a great employee . Thank You : Lori Connelly
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Sam Greenslyfox
Customers service is extremely rude. Continue to bounce you thru departments til being redirected back to CS. Girl named Jennifer was so nasty, Ill never patron this location again. Such a shame to lose a customer from the last 8 years when inquiring over something very simple. Disgusting attitudes.
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Cody Shadle
Another Pet Store with a bit of an outdated interior. The flooring looks like it could be replaced/repaired. Prices are competitive with other big box pet stores, but some items tend to be more expensive for the same item. Service is good, but the overall store feels a little "old" and lackluster.
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Diane Lowe
Interest in aquarium items and the purchase of some fish after receiving a gift card. Waited some 20 minutes for assistance. Seems the person in the department was too busy with what seemed to be a personal conversation with a friend to accommodate me.
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Anon Kelser
Most workers there do not know what theyre doing. The fish are kept in wrong conditions and do not explain how to take care of the pets properly. 0/10, would not go again. Ever.
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C M
For Petco, this is one of their best stores. The above said, dont expect anyone to be treated equally specially if your pet does not look the part.
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Natalie wilson
This is a standard Petco with polite helpful staff. They have a great selection of cat toys and scratching posts that my cats are very happy with.
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Josh Heiser
Petco has a great selection of things to offer. Especially the fish, they have many different species and even saltwater fish.
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Joe Peregrin
Always has goldfish in stock. A little detail but important to me to keep the frogs off of my other fish in the backyard pond.
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Jessi Benfield
Love the vetco option! They are so nice and fast! They definitely go above and beyond and genuinely care about your pet!! ♡♡
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carol` ritts
This is the cleanest pet store around the staff is friendly and knowledge able great place too take your dog for training
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Rob John
They have everything you could need. An employee even went through that days unopened packages to find what I needed.
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John Victor
Great people and a good selection of all types of pet supplies. Animals to adopt too. Good discounts at times.
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Nick Wright
It was 5 minutes till close and lady at register was ready to be done. Not to friendly
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Evelyn Valles
Amazing place and very clean. A lot of different kind of fishes and other animals.
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Taylor Smith
The health of the fish is terrible. Ill never buy another fish their.
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Shane Nilon
Large inventory and good customer service. Clean, well lit store.
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Joanna Minnix
Good prices. Cute store, clean. Has a dog wash center inside
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Morgan Evans
Its better than PetSmart, for whatever thats worth.
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Diane Noss
Very knowledgeable and helpful employees
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Joseph Grodis
Average pet store. Nothing special.
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SF
The customer service here is awesome
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Dani Davison
The staff was friendly and helpful.
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Joseph Whiteduck
Great place. Good deals on things.
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Neil A. Young
Decent selection, some what pricey.
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Chris Dietrich
Got a price match and saved $50!
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Maureen Collins
Customer service is outatanding.
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alyssa otero
Have everything for my kitten
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barb gable
The dog trainer is excellent!
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Melissa S
Very helpful staff!
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Kim Edwards
Some sick animals
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Delynna Quigley
Great prices
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Carol LaBar
Pleasant