Category: | Cell Phone Store |
Address: | 1088 Silas Deane Hwy, Wethersfield, CT 06109, USA |
Phone: | +1 860-257-4810 |
Site: | att.com |
Rating: | 3.2 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–6PM |
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Rachael Tomlin
After leaving the Newington location, my head was spinning with the new plans and how it worked, I decided not to upgrade, but when the new iPhone came out, I wanted to get one right away rather than waiting for one to ship. I tried out this store since its right next to my house, I was immediately greeted by this attentive and friendly young lady, I expected to wait a half an hour for service like at the Newington store, but she was available to help me out immediately! She explained the differences between the new installment plans and the old two year contract in great detail, and slowly so I could understand. She ended up getting me into a new rose gold iPhone, I only had to pay the taxes in the store, she LOWERED my monthly bill, and I got an iPad mini for free!!! I will never go to any other at&t, and Im going back next week so she can help me set up directv and save money on my cable too!!! Love love love this store and my new iPhone!!!
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Valeri-Teodor Ivanov
The person who serviced me did a horrible job. I migrated from T-Mobile to AT&T and she charged me twice - once because she picked up the wrong phone and scanned it before I could react, and twice for a second "phantom" line that I never requested so that she can port my number over. This resulted in many unnecessary phone conversations with customer service and an overall horrible experience. This is a franchise store so it does not meet the same requirements as official AT&T flagship stores. Lesson learned.
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corrine landry
My husband and I came in to add our lines to his parents phone plan, and we had a wonderful experience. Our previous provider was giving them trouble carrying over our old phone numbers, and the manager, Rachel, did everything she could even though they stayed well passed closing. They never complained and maintained a positive demeanor and conversation the entire time. They are super helpful and we look forward to working with them again in the future!
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Andy Marinelli
I recently visited this store and it was such a Great experience. Truly the best At&t friendly experts around and they even sell Direct TV now! I can now watch TV right on my phone with my Direct TV app. I would highly recommend this store to anyone that wants to save some money and get some Great service while doing so! Thank you guys so much!
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Greg K
Nice people working here. Though last time I was there I spent around two hours there only to be told they could not sell me my new phone because they were having problems with their computer server.
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Marie Monticciolo
went there today to ask about a phone. He seemed irritated we were there told us the 950 wasnt popular and he didnt have any. So we left.Went to another store and purchased the item.
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Justin Johnson
Worst storm Ive ever been to actually called corporate on them because theyre disrespectful and they dont know how to have customer service