Superior Exchange Gold Buyers

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Category:	Jewelry Buyer
Address:	1311 State St, New Haven, CT 06511, USA
Phone:	+1 203-787-1444
Site:	superiorexchange.net
Rating:	3.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed

Location

Photos 4

Reviews 14

Richard Moorton

This week I sold a small amount of gold and silver bullion to Superior Exchange. I drove fifty miles because they were the closest dealer with an A+ Better Business Bureau rating. When I walked in the store I was a bit surprised because they also are pawn brokers. I didnt expect to find top professional expertise in that setting. I was dead wrong. They were superb. Phil Jr. handled my transaction with great expertise and professionalism. His knowledge of precious metals and their markets is extremely impressive. He had the spot gold and silver prices on a live screen while he calculated his offer. I was amazed that he gave me so close to spot on my gold. His honesty was impeccable, and I jumped at his offer. He cut me a check immediately. Two hours later it was in the bank. Id deal with him again in a heartbeat, and I strongly recommend Superior Exchange for anyone interested in buying or selling precious metal. A thoroughly enjoyable and profitable transaction.

James Hayes

Ive always been treated fair at "Superior" Im usually on the pawning end of my transactions there. I feel very secure on the fact theyre giving me their top dollar on pawns. If Im in need of money, I dont bother shopping things around -the various pawn shops-I just go straight there (to superior) because Im THAT sure these guys are above board. Also theyve been pretty forgiving when it comes to Being late on a payment now and again, which is rare these days (for any pawnshop to show compassion) This probably seems like it was planted by the owners, but I can assure you it was not. Im a regular customer. Oh and btw, they have a ridiculous amount of musical and pro-audio gear for sale. Enough to make your very day musician salivate.

Tiffany Martinez

All I can say is customer service sucks. I have never in my life been talked to so bad as a customer just for asking a simple question. How long will it take for a repair so I can know whether to leave it or come back? Every person behind the counter lacked customer service terribly. I felt embarrassed that I brought some one there, in the past they werent that bad a little rude but today, was over the top. Then while, leaving a customer stated how they felt in regards to how he was being treated and they (and yes the customer had a foul mouth) but they followed the customer to the parking lot to talk keep the conflict going that was the most unprofessional thing I ever saw from a business.

Kyle Linehan

i went into the shop to buy an XBOX360 and was pleased to see that had a good selection of them. i had my pick and they clerk brought the xbox to the counter to do a test of the system. he even let me play a game to make sure all the buttons worked corectly. i will be returning soon to buy a Playstation 3 soon. i feel i paid a very fair price for a used 120 gb XBOX360.

Joe DiMaggio

Went down there so get a price on a piece of jewelry... Was told that they offer the highest amount on gold etc..... The guy offered me $500 for a sell ...Wasnt to happy with the price so brought the piece to Goldstein a in West haven...They gave me $600 and that was just on a pawn!!!! Not going back there again to try n sell jewelry

Mako Materia

gone in three times, all three times i wanted to buy something. the owner/workers are INCREDIBLY rude. i asked to look at something, and he said "wow, seriously?" and then sighed really loudly, rolled his eyes. i wanted to see something that was behind something, god forbid i buy something. DO. NOT. BOTHER.

Louis Talcott

Clientele is primarily made up of junkies selling new in box stolen merchandise. They apparently pay bout 20% of value and try to sell for 80%. You may be able to haggle a good deal buying if you have no issue with buying stolen merchandise.

Lillian Cordero

They are professional and courteous. I dont trust anyone else with my purchases they treat you like family

Neish Sledge

My favorite pawn shop,I find great deals and the are very knowledgable.

Herbert McPherson

Great shop ...good customer services...even when busy very professional

Jennifer Womble

The people that work their are nice people. Ive never had an issue.

Max Rosenberg

Very nice people and informative.

steven gallagher

Always honest. And friendly