GameStop
| Category: | Video Game Store |
| Address: | 5714 W 88th Ave, Westminster, CO 80031, USA |
| Phone: | +1 303-412-0220 |
| Site: | gamestop.com |
| Rating: | 3.9 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
Location
Photos 28
Reviews 37
SK
Sk8Sign
So I buy a Wii game for my kids, its too hard, so I bring it back the same day for a refund. The employee tries 3 times to refund the card I used to buy the game, it doesnt work. He says, "it must be the card, lets. try another one". So he does then says, "so I guess...it worked?". 10 days later, still no refund posted to my account-shocker. So I go back to the store, the know it all employee there says "yea the banks hold the refunds until you tell them to release it, you got to tell the bank to release the refund". Never heard anything like this, neither has my bank. So back to the store I go. Same know it all employee says, "uh, its 4:15, I have to leave at 5. If you REALLY want me to spend the last 45 minutes or an hour on hold with our bank, its up to you. But youll have to sit here and wait with me. Then theyre gonna need some of your personal information." As any sane person would, I left, pissed. Still without a refund. Finally the GM has a brain and offers the refund as soon as I come into the store( I called her). When I go back, Know-it-all says " I know what you did wrong, you used a different card for the refund than the purchase." Obviously I tried, but the staff hasnt mastered the technological credit card machine yet. Know-it-all didnt apologize for taking over a month to return my cash, being a colossal moron and standoffish, or say thanks for shopping here or anything. I need more games but would never go here. Amazon will be way easier. Dont ask them to do anything besides make a simple purchase. Itll go haywire.
EF
efm803
so i bought a 150$ xbox one elite controller about a month ago and i damaged the right trigger, so i called gamestop to see if they did repairs or refund it or knew any who did repairs. so i called in and explained the situation and she said no we do not do repairs and i asked if they knew anyone who did and she said no. then i said well im stuck with a 150$ piece of plastic and she said sorry about that buddy. then i hung up. useally i go to ganestop for everything. completely unhappy with service
CO
Cordell Casias
Theyll help one person dig through a box of wires for their trade in while every other customer leaves without being helped or buying anything. 10 minutes is understandable but if Im waiting there a half hour and Im no closer to being helped something is wrong.
AN
Anthony Thompson
I shop here over locations located closer to my home because management and staff are friendly. The usual gamestop BS is here (the room always smells faintly of BO, and all of the gamestop corporate nonsense), but the staff makes this location more bearable.
SA
Saige Beaver
I loved game stop because I get to buy games there I love playing video games so thats why I loved game stop and I always play video games thats why its hard to do stuff that Im told to do cause I loved game stop
JA
Jake Durant
PlayStation selection for games is a little slim. Prices are too high for most used games. Not a bad place to get new games and systems. Still prices are a bit too high. Staff is friendly and knowledgeable.
LI
Liz West
Wish they had more choices and we a not cheaper for used gamed but other than that the customer service is very kind, and talkative about their opinions on games they have played or have heard about.
A
A Private User
called and asked for skylanders portal of power and the guy said "we dont sell toys here" even though there website says the sell the action figures here. is he dumb or what?
NI
Nick Sophinos
Always helpful and most employees know a lot of different games if you need ideas but dont know whats out or coming up. This location gets fairly busy though!
DA
David Riemenschneider
It was really busy but the guys working behind the counter where kind, knowledgeable, and took care of my trade in with no problems at all! Thanks guys!
ED
Edmund Ramirez
Great shop. Staff is amazing. I do all my pre-ordering here. Ive gone to therapy shops but this place tops them all in customer service
IA
Ian Mani
They told me I was saving money .when I wasnt. Told me I could get my cash back if it didnt work.that was false store credit only
FR
Francisco Garcia
Knowledgeable staff, friendly service, and the employees willing to help you find what you are looking for in a timely manner.
JA
Jason Shumaker
They are supposed to open at 10 am but just stood talking till 10 30 am while customers were waiting to get in.
CA
Cale Thye
Worst game stop in the Denver metro. Sorry but this store needs to learn how to take care of their customers.
A
A Private User
Never a bad experience. May not have the best selection of used games but they all vary by store
SH
Shane Downing
Great customer service, the lady had a smile on even tho she was by herself and very busy.
LE
Lexi Harvey
Love love love the friendly service. (Even though I despise their "circle of life" policy)
LI
Lilylouie27
This is my favorite Gamestop. They know everything and are quick to get you checked out.
LE
Levi Fisher
Dakota over the phone was a massive help and im insanely happy with my purchase here!!!
RI
Rico Ruiz
Good game store. A bit crowded. Lots of collectibles to choose from. Fair game prices.
BR
Bryan Brown
Staff was very nice and the manager even helped me pick out quite a few games.
KA
Kathleen Wilbur
Great selections, wonderful staff. Love the midnight releases, its a party!
RO
Rob Walsh
I have had great customer service here every time I go.
BR
Brian Stevens
Pleasant, knowledgable, great selection, close location
AM
amber mitchell
Been coming here for years. Its a small store
IA
ian blanchard
Have a good selection of used ps4 games
DA
David Graham
Number one for all my gaming needs!
KA
Kathy Osowski
Staff is helpful and well informed
KY
Kyle Coffey
Little pricey but great service.
TA
Tanner Cole
Basic used game store.
JO
Jocelynn York
Prices could be better
DE
Debbie Wendt
Not a lot of selection
TA
tab b
Friendly,fast nice
RU
rudy bobian
Good service.
XA
Xavier Garcia
Great games
LI
Livin’ the Fish Life
Amazing
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