Category: | Marketing Consultant |
Address: | 6888 S Clinton St, Greenwood Village, CO 80112, USA |
Phone: | +1 303-789-4663 |
Site: | catchfiremarketing.com |
Rating: | 4.2 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Nicolle Walters
Full disclosure here. I really dont like giving anyone or any business a one-star rating. Especially because here on Google, they put words with it "Hated it." Hate is such a harsh word and I dont use it lightly. But two stars dont tell the full story and I feel its important that a company be held accountable for misdeeds, and so one star it is. I work for a real estate agent (I manage her finances and anything, everything else there is to do) and in 2013, we decided to go with a marketing company to do her monthly mailings instead of having me do it (broke my heart). She had the funds for it and it seemed like a good idea at the time. Enter Catch Fire Marketing. I dont remember where she got their name but given her industry it was possibly a word of mouth referral. They have been working for this agent for the last two and a half years charging her somewhere between $185 and over $200 each month to send out mailings to her clients. During the course of a conversation between the real estate agent and Catch Fire, it was discovered that for no apparent reason, someone had flagged almost half of her clients to no longer receive mailings. According to their documentation, the note was made, "No reason given." This debacle has resulted in loss of potential income to the tune of almost $25,000. When you live on 100% commissions, that hurts! And thats the lost business that we can nail down! Theres no way to know the exact implications of this gross error, the other missed word-of-mouth referrals to those overlooked clients family members and friends! Real estate relies heavily on relationships and when you work with a client and then they go elsewhere, those relationships are very difficult to re-establish and so this has represented not simply lost PAST revenue but also current and future revenue as well! We have since fired Catch Fire who offered only to send one month of mailings for free. This in no way represents an appropriate response to the situation. Its possible theyll learn from their mistakes, but enter any business arrangement with them with your eyes wide open.
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David Palmer
Catch Fire has become a reliable company that shows their concern and efficiency for our wellbeing. We not only receive quality products and service with what we order, they follow up to see how we are doing with our stock and how the product reached its goal. Their graphic art department continues to hit homeruns for us art a very reasonable price compared to going out to the business sector to have art work done. We use them for a variety of products from postcard design and mailing, to T-shirts to promote events and many things in between. Their product line is un-ending. We have been doing business with Catch Fire for over 5 years now and look forward to an ongoing relationship. I highly recommend you consider the value Catch Fire can add to your companies promotional and communication goals!
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Lauren Elmore
Catch Fire Marketing has helped us with a variety of projects including our tradeshow display. Going to a trade show is a lot of work and having Catch Fire not only help us design and purchase our display, but also assist us with the handouts and promotional marketing items made this project so much easier! Their experience and advice has helped our marketing efforts!
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Andre Leonard
My company has used Steve & the Catch Fire crew to order a ton of marketing items over several years. This includes stickers, 10x10 tents, coasters, banners, magnets, and so much more. They have been professional and prompt in every step of the process. Well be using them for years to come.