Category: | Print Shop |
Address: | 200 Quebec St, Denver, CO 80230, USA |
Phone: | +1 303-366-8000 |
Site: | lowryprinting.com |
Rating: | 3.2 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–3PM Closed |
ME
Mellie Belly
Ive been in maybe four times over the course of a year. Each time, Ive been met with rudeness. The first time, I chalked it up to someone having a bad day. Ive dealt with the same person every time. Well, the other day was the LAST time I will ever patronize this business. I had a small transaction, under $5, and was paying with my debit card. The woman asked if I had any cash on me, then tried to sell me stamps when I said no, no cash. She made a huge deal about how expensive it is to run a card for a transaction under $5, and stated how, "were not Starbucks; we dont process a billion credit cards a year." So if this is how Im treated when I spend only a few bucks, then why would I come back to spend more? Treating customers with disdain because they dont spend a ton of money is no way to build a business. If I want to pay to be treated poorly, I might as well go to the Post Office.
KR
Kristen Canfield
I am very disappointed in the costumer service at this place. I had a package go missing overseas that cost $90 to ship and $200 worth of gifts for my nieces. I completely understand that this is the risk I take shipping overseas, but I did not expect to be treated the way I did. I received a tracking number that was completely useless. All it stated when I tried to track my package was that it was still awaiting a label at the store. It was admitted to me by Lowry Print and Ship that sometimes the driver forgets to scan packages. They continually reassured me that they would contact the post office to try to find more tracking information and give me a call back. I called them 9 times and not once did they call me back like they promised. They just gave me numerous excuses and I still have no tracking information whatsoever. Its so disappointing. I would avoid this place completely.
JE
Jessica Fertik
WOW, extremely disrespectful! Owner became defensive when she could not locate my shipment or tracking number that I was asking for (as my shipment had still not arrived at its final destination). I suggested that maybe she could look it up through credit card transaction history and her response was, "Dont tell me how to run my business!" and hung up on me. What the heck? Talk about a horrible customer experience! Will be taking my business elsewhere.
AA
Aaron Crunkilton
Today I needed a last minute print job done and called around ten other places for quotes. Not only was Lisa quicker to get back to me, but the price and turnaround was better than I couldve imagined. She went way out of her way for me and I cant rave enough about how friendly and helpful she was for me. I would absolutely recommend this place to anyone.
BR
Brandy L.V.U.
Usually about two woman working. They always seem to be busy and rushed , I personally kind of feel like I am a bother to them. I used to come fax my things for $2.00 a page.
RE
Revvy Phennex
Stopped by and the two ladies working were extremely rude. I dont know if they were in bad moods or what, but it definitely wasnt professional. Took my business elsewhere.
ZA
Zach Smith
The staff and service at Lowry Printing and Shipping is always great. They have always done a great job with my large quantity printing jobs. Thanks Lowry Printing.
BR
Brandie Rome
What rude personnel! Not sure why they were so short on the phone but I wouldnt want to work with them in the future.
JE
Jennifer Huls
Cool little shop- its always busy but they are the best ladies Ive dealt with in Denver! Best customer service!
MO
Moe Chaar
The ladies are awesome , they are the best people ever , very helpful and very friendly.
KE
Kevin Schafer
Just love this place, and the lady’s are very helpful as well!
VA
Valerie Alford
Very helpful and friendly