FedEx Office Print & Ship Center

Category:	Print Shop
Address:	333 W Hampden Ave Suite 130, Englewood, CO 80110, USA
Phone:	+1 303-781-5148
Site:	local.fedex.com
Rating:	2.8
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 13

Reviews 9

Josh Merrbaugh

Im here to tell everyone be careful if youre going to use FedEx to ship Anything! there is a fatal flaw on a certain type of label that can scan and print you a receipt ,but wont register in their system. I dropped off a package last Saturday that contained an optical drive from a Desktop I repaired. I had this package scanned separately from my other packages as I did not like the look of the label(never seen one like it before). They scanned the part handed me a receipt with a tracking number that had been pre programed into my companies system as its a prepaid label . So I thought the package would have tracking info the moment it was scanned being that I received receipt. Come to find out FedEx systems can print off receipts for tracking numbers that dont register in their system. I know this because I lost my receipt, and now they have no record of this package ever being scanned. They dont even have record of it ever even coming to Colorado. I asked if they had record of what was scanned on Saturday 9/11 and they said their systems dont hold records like that. I have a FedEx employee that remembers scanning and taking my package and printing the receipt , but they cant pull up any history of what their registers scan and/or print. Then I was told that the package would have to be scanned everytime it moved. Meaning that this package has shipped from point a to point b and back again through their system and they have no record of it. This is a small item that wont amount to much more than 150$, but this could have been Diamond Rings. I contacted their corporate office 1-800-FedExgo and said they cant find it with the number we have, that theyre employee must have printed off a new number we dont know about and there is nothing they can do. anyone that has advise Id love to hear it. Personally I thought the best course of action is to contact the BBB and maybe file a police report. The only thing I did wrong was lose the receipt, but you cant just steal/loes someones stuff just cause they lost a recript!! SMH

Jules S

Yeah, I have to agree with the others. A very rude guy with short brown hair, a little thick around the waist, was the only employee there. He seemed as if he was annoyed by the presence of customers. He very rudely told a customer who was asking a question about his photos on the computet, "Well.. Im not really gonna sit here and give you photoshop lessons.." The customer was actually just nicely asking how to upload and edit a photo. I almost didnt want to do business there and walked away. Then he turned around to say, "Need something?" I just wanted to print some resumes. He was condescending when explaining how there are machines and cards for that now to do it myself. How lame of FedEx! Anyways, I say Ill get a card. I told him I only needed to put on enough for like 10 resumes. He just stared at me for a minute and then said, "Soooo....?" I told him I dont know what they cost. He says "Maybe like 11 cents." So I told him to just put a dollar on. When I tried to print, I was having difficulties with the machine. I asked for help and tried to be friendly. I saw him roll his eyes when getting up from his computer. He walked over and did it without saying a word to me, and walking away without asking if I needed anything else. Cold, rude service.

Sean Weinert

Unfortunately for the SECOND time, Ive been denied service at this location claiming that they will not copy anything that is copy righted or trademarked. The document I was trying to print 7 copies of was created solely by an internet user that INCLUDED the DISCLAIMER at the bottom of the page stating VERBATIM Permission granted to photocopy this document for personal use. The representative claimed that they are unwilling to lose their job for printing this document. The document in question referenced the very--popular Dungeons and Dragons game and the author of the document made sure to note that D&D is a registered trademark of Wizards of the Coast - which is what this employee is referring to. Anyone who is aware of this community, game, function, etc... would understand that the ABSOLUTE LAST THING D&D/WotC would do is come after someone photocopying ANYTHING used at the gaming table FOR THEIR GAME. I dont expect a FedEx employee to understand this,. I DO expect a FedEx employee to use common sense. I will continue to use another location that is out of the way but does not choose to inconvenience their customer.

Alex Foster

Asked for help scanning a document and was directed to a self service station that charges by the minute. After several minutes of the unintuitive computer failing to execute a simple scan and save I insisted that I be guided by an employee. The employee glides through in 90 seconds what took me almost 8-9 minutes. At this point Ive been charged about $5 for something that should have only cost $1.50 at the most. I asked for an adjustment to be made to my bill and the manager proceeded to say that mine was an average charge. This is a complete failure of customer service. I never wanted to try and figure out the computer on my own and was first failed by the employees when I was directed away to help myself. The manager was less of a MAN-ager than he was a child-ager. Very unhelpful and rude. Very short also and obviously needs to exercise. My point is the manager here is very similar to watery fecal excrement and involuntary vaginal discharge. Other employees are nice and helpful but this phallic tosser is a complete turd sandwich.

Nathan Van Arsdale

This is a quick and convenient copy and print center for people in the englewood area. The parking lot is rather small, as many spaces are reserved for the cafe next door. The self-service copiers are great, as they accept flash drives and credit cards, so you dont have to wait to be helped if youre savvy. They have a decent selection of weighted papers for the full-service copy/print area, but the staff (who are congenial) doesnt seem to be very detail oriented when it comes to print quality. That being said, I have been happy ever time Ive gone.

A Private User

This is the Kinkos nearest me so I go there when I need various things. I needed a large calendar, they found a pattern online and printed it out on their big machine. I needed photos blown up for a tradeshow presentation, they did it nicely. I needed a passport photo, they even do that. I found them very helpful and efficient.

Nutritional Serenity

Terrible customer service, rude employees!! They held our families monthly supply of food package for two days in a hot vehicle claiming they could not locate one of the easiest addresss known to man, any GPS would take you right there as we are right off the highway. I wouldnt recommend this service to anyone!

Josh Stoner

I visited this location today to print and mail a few things. The gorgeous lady that helped me went above and beyond. Friendly and helpful! I even forgot to put in an envelope with the package i shipped and she found it for me when I came back and repacked it to include the thing I forgot! Thanks so much :)

A Private User

Patchy service. Some staff are quick and efficient; they welcome you and do a professional job. Others are slow and unhelpful and they make you feel as though youre in their way. They seem to forget that the customer is king and has a choice. Which means, I now choose elsewhere.