Walgreens

Category:	Drug Store
Address:	355 S Wilcox St, Castle Rock, CO 80104, USA
Phone:	+1 303-663-5998
Site:	walgreens.com
Rating:	2.6
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM

Location

Photos 23

Reviews 16

A Private User

Used to love this place - what happened? Today, the pharmacists could not find my sons prescriptions because theyd not checked their voice mail. They were really busy, too busy to even say hello or sorry we will be with you in a moment. Eventually, after I called the doctor, and they said check the voice mail, and they had thought of the same thing, to be fair, they started on the prescriptions. Then, there was no one around to help me find where an item had been restocked during the latest store retooling. Then, there was no cashier at checkout, and I waited around in view of an employee who was restocking a shelf - and avoiding eye contact :-). The cashier appeared after about five minutes, without apology. I waited while another employee stopped by to discuss her schedule (she was going somewhere but would be back around 4:00.) The cashier said, without preamble, "Wanna sign up for rewards?" Me: "Um, no thanks. My son is sick and hes waiting for me in the car. I came in together his prescriptions, and I took longer than I thought, so..." Cashier: " Oh, well. You wont get the sale prices if you dont sign up." So, I paid nearly $200 for merchandise I specifically bought because it was on sale for probably half that price. I used to love the friendly atmosphere and the welcoming feel at Walgreens. I guess those days are over?

Ashtin Easley

So apparently if you need to buy needles, you will automatically have someone calling you a junkie. I went in and had 2 helpful assistants when I was asking questions, but I guess their foreign boss lady gets to decide who gets helped with what they need based on the opinions she forms about people at the counter. I have NEVER in the 7 years that I have been using Walgreens to purchase my needles, had an issue with purchase or EVER experienced such discrimination! My normal experience has always been that I go in and ask questions (I never remember the gauge correctly and usually dont have to since every other person I have encountered was friendly and happy to help) I will NEVER use Walgreens again, be it for my prescriptions or otherwise!

Lloyd Clark

I agree with the review regarding the pharmacys incompetence. I have tried several times to refill a prescription for 23g syringes but they keep telling me that my insurance denied it and Im not eligible to refill until April 8th. Something fishy is going on here because I havent refilled it in over a month but their records say I did. I had to go to my Dr. Office so they would give me one to take my medication. My Dr was irate when I told him what was going on. By the way my Doctor said that you can get the syringes on Amazon and he was right. No prescription needed and brand name, good reviews. 100 for 10 bucks. Im DONE with this Walgreens.

Cole Schaefer

This pharmacy is extremely unprofessional. They never called me for my prescription, typed my insurance information in wrong (twice) - tried to tell me that my insurance would not change the price, and did not know how to socialize. I would recommend avoiding this pharmacy, unless you like to waste time and money.

John Marshall

When I have enough time to log in, Google the business and write a long review, some things wrong. Pharmacy, always late. Found out today they havent been processing my insurance for two months ths??? More to come, Im out of screen space

Lance Jacobson

Very high prescription prices; check around as they charged 600% more than the grocery store up the street for a generic cholesterol med; Im done with them; do your due-diligence and you will see the difference

Danielle Klug

Dale at this location is wonderful. He goes above and beyond to communicate with insurance companies on my behalf as he understands that health insurance policies can be a foreign language for patients.

Ashley Nielsen

Mass confusion from the technician to pick up my prescription and then she tried to quote me an additional 30 min wait time after I was quoted it 30 min earlier. Train your staff better!!

LaShonda Nevels

Very friendly employees pharmacy is great love to deal with the pharmacist named Dale. Very personable and truly care For their customers.

Adam Garcia

Manager there closes 15-20 minutes to early. Team is unprofessional and need better management. Worse walgreens Ive ever been in!

Jamie Umscheid

The pharmacist is awesome! She told me about a copay assistance card that saved me $75 on a prescription.

Carol Joyce Mountain

Adequate. I have been in much larger and nicer Walgreens stores. Pharmacy takes a long time, like most.

Cherrlyn Eller

Stopped going there, as I feel like Im bothering them by being there.

CarlisandCarla Cooks

Dale is great. Professional and friendly.