THE CELLPHONE STORE Computer & Cellphone Repair

Category:	Cell Phone Store
Address:	625 Plumas St, Yuba City, CA 95991, USA
Phone:	+1 530-645-7989
Site:	thecellphonefix.net
Rating:	2.6
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–5PM Closed

Location

Photos 100

Reviews 9

Adam

I entered this store in hopes of having my cracked iPhone 6 screen replaced, the outcome was horrendous. Before coming into the store, I called to inquire about the price to fix my particular model phone screen, he quoted me $90 on the phone with no questions asked. I then went into the store and asked the same gentleman in person how much the cost would be to fix my phone. He then tells me $100... I called him out on this and told him he had quoted me $90 not even an hour previously. He then says "Okay, I can do it for $90" as if he was cutting me a deal. I then ask about the warranty and guarantee that comes with the repair of the screen, he tells me 30 days. I asked if all of this was in writing, he then says "Do you want the phone fixed or not" in a rude and condescending tone. I asked if the parts he used were genuine Apple parts, or aftermarket parts, he states they are genuine Apple parts and started to become frustrated with my simple routine questions. Genuine Apple parts can only be ordered by Apple themselves, so he lied to my face about this. I asked if I could see the parts before he installs them on my phone, he says flat out "No." I asked why, and he asked yet again "You want it fixed or not?" I replied and told him I would never be coming back, and that he needs an attitude adjustment sooner than later. DO NOT GO TO THIS SHOP. This was hands down the worst customer service and treatment I have received at any store or establishment. His store is dodgy, most likely a scam, and needs to be shut down.

Saturn Zapata

Horrible business, i dont know why they arnt shut down yet. They originally had their first business next door to dominos in yuba city, i took my phone in for a battery replacement, it was working fine other than the battery draining quickly, so i gave it to them to repair and paid the total. They gave me back my phone messed up, and said the computer is shot. Didnt offer any type of help other than "Sorry, you can take it to Apple and they will help you", well tried that and they said someone tampered with the main computer and messed it up. Apple also said whoever tried to fix it didnt know what they were doing, and it was missing 4 skrews. I went back a week after and their store was no there. Then a few months pass and a new phone store opens up on plumas street, well what do you know, its a second attempt for their business, i guess the first one failed. So in conclusion dont go to these guys, unprofessional, not skilled and are bad for business.

james michaelson

Very fast service. Today I called to get an estimate to have my screen (glass only) and my chrge port changed as my galaxy note 4 would no longer take a charge from any source. He quoted me a price that was half that of the local competition. Not only that he said it could be done in 3 hrs. And it was. The man was also kind enough to change the chassis of my phone for free (mine had many chips and dents from two years of use) and now my phone looks brand new. I highly recommend this store for your cell phone repairs. 10 out of 10

Jesse Gonhue

Amazing place to take your phone. Way cheaper than anyone else. Really professional, Accommodating , will definitely go back. Oh and if anyone has metro than let me tell you something, you can use any Verizon phone ( I got an IPhone 5 online for $150 looked brand new) as long as its Verizon go in and hook it up thru Page Plus. It uses Verizon towers and you have the best for the price of Metro. You can even keep your #. Just saying they offer it at this place to. Check them out.

Steven Dixon

I have bought several phones for my family from this store over the past few years Ive also had a few iPhone screens replaced and tablets repaired. They are a very nice and honest family that run this store and any problem Ive had with any phone Ive bought from them they have always taken care of. And I would like to say thanks!

Mileyy LoFranco

Had my phone repaired here and two weeks later the screen malfunctioned due to improper removal. When I returned to have the problem resolved, the person declined to rectify the issue even though he acknowledged the issue as being his fault. Very unprofessional. I recommend another facility for phone repairs.

Monicas Vlogs

100% do not recommend anyone to go in here for a phone fix. Payed $120 for my screen, ended up with a completely broke phone and didnt get my money back. I recommend going to the ACTUAL Apple Store for iPhone fixes. March, 2016. Rate: -10 stars.

Hayley Smith

I had taken my phone to a place locally in grass valley ... Waited a week still not fixed.... This place fixed it that day with in a half hour ! Great service. If i need it to be fixed again this is where I will take it !

Nelson Machuca

Took my phone to get a new screen, got it back screen didnt work took it back they "fixed" the problem and it was even worse... First and last time going there.