Tungsten World (Call Cntr)

Category:	Jewelry Store
Address:	22815 Savi Ranch Pkwy e, Yorba Linda, CA 92887, USA
Phone:	+1 800-731-1123
Site:	tungstenworld.com
Rating:	4.9

Location

Photos 34

Reviews 6

Adana Cranfield

Its super annoying when you try to be a pleasant dissatisfied customer and the sales reps are the ones with the poor attitude. I placed my order on Dec. 15th, it didnt ship until Jan 21st. Not exactly the 1-2 wks processing as stated on the site. I had to call so many times for the status that I honestly believed the site was a scam! When I finally called and got a person (best time is mid morning) I was promised shipment within the week. The ring arrived 2 weeks later. I Skyped my husband (stationed overseas) to show him his new ring (which was actually a nice ring (Brutus design)). But he had a surprise for me... he had bought his own ring by then! I returned TWs ring and kindly requested that the processing fee be waived seeing as how I was returning the ring because their "processing" was inconsistent with their guarantee. Lisa recited the return policy and refused the $20 waiver. Her supervisor, Carlos, did the same and refused to take any responsibility for the companys horrible communication and late shipment. He actually tried to convince me that it was shipped within a week when I had the confirmation info right in front of me! But it didnt end there. Even though I was still within the 45 day time frame for returns, he made a statement about ME waiting so long to ship the ring back! To describe the customer service as poor would be a gross misrepresentation. It was deplorable! Get your ring from Tungsten Affinity for comparable prices, great quality, reliable delivery, and reps who are honest and care about customers. My husband ordered his ring weeks after I placed my order with TW and received it much faster. Not to mention, theirs is the one he chose to keep after seeing TWs in person.

Todd Thompson

After an exhaustive search for a ring that would represent my commitment to my family and be a constant reminder to of their love for me and my love for them, I came across Tungsten World and the search was over. I am very fond of Celtic patterns because they represent deep meaning that has spanned ages. As I was looking through the mens rings and seeing a lot that I liked, I came to the "Gaelic" ring and knew that it was the one for me. I requested the free ring sizer, and once received, found that my ring size is a 10. I then went back to my bookmark for the ring and placed my order. I was fortunate enough to have a discount code which helped with the cost. Having the names of my wife and two kids engraved in the ring was very important to me, so I went through the process of getting that setup. The process was extremely simple and also allowed me to put a heart between each persons name on the ring which just made it that much more special. My 25th wedding anniversary was coming up and my wife and I were going away for a vacation in the mountains in upstate New York to celebrate and have some time alone. I requested that if at all possible, I would really like the ring before we left on our trip. Tungsten Wold made sure I received the ring before we left. This was a fantastic experience, and I did not even mentioned all of the lifetime warranties they have for sizing, damage, etc. A great company to do business with and I would not hesitate to recommend them to anyone.

Melissa D

My fiancé and I are getting married in July of 2013. I wanted to surprise him with a wedding band and have it engraved with our saying to each other and our nicknames. I am Bee and his is Roo. I know he wanted his ring to hold up against any hard work that he does, seeing that he does landscaping and log truck duties. I happened to cross by the tungsten world website. I have to say it made everything easy for me to find the perfect ring. After just 5 minutes searching I found the perfect one for him and one that fits his still seeing that he is redneck but also classy. I got the Maserati and oh how I adore it. I loved how it came with the bag, tissue paper and ring case so I can hide it from my fiancé tell me get married. I know he will cry when he sees it, its what represents him and now he will be able to show it to everyone. The engraving inside turned out amazing as well. I can actually read it compared to when I see my sisters engraved ring when she got married. The ring also has no grooves in it so he can wear it when he is out working so everyone will know he is taken. Thank you Tungsten World for making my stress to no existent for my up coming wedding day. I look forward to purchasing from you again for anniversary presents in the future. In a way you saved me. Thank you again.

Lori Bartley

My husband lost his wedding ring within the first year after we got married because hed developed a habit of taking it off while he worked in his machine shop, so for our 5th anniversary I debated on replacing it with a another, more practical, yet comfortable ring he would neither need nor want to take off. I shopped for tungsten carbide wedding bands at both brick and mortar and online sellers, and while Tungsten World was not the least expensive, no other seller offered the lifetime sizing and replacement warranty offered by Tungsten World and none had the massive selection, so I took a chance and placed my order. The ring arrived within 2 days of placing my order, as promised, packaged well, in a velvet covered ring box, and they even included a gift bag and tissue paper. Easiest gift I ever bought. And best of all, my husband loves wearing it. Its consistently bright and shining even after all his dirty work, and the comfort-domed shape doesnt cut into his finger! Because of their lifetime sizing guarantee, I know I wont have to worry that, if he gains or loses weight, he wont be able to wear his ring as I can get it replaced. Thanks so much!

Maynard Man

At first I was hesistant buying online, but after reviewing the return/exchange policies, I felt comfortable proceeding. the ring arrived within the time frame mentioned. I went with the Aquarius model which features a single diamond on a domed style tungsten ring. I felt the variety of rings and styles was one of my main motivators. Living in a small town, vendors with a decent selection are few and far between. Upon placing order, a customer service representative contacted me to verify my order and discuss that I felt comfortable with the size I had selected. The only area I could see improvement is that there is no confirmation on engraving. My ring came with free engraving, although there is no mention of the engraving or lack thereof on the invoice or subsequent account tracking information. I would suggest that you verify this when being contacted by the rep following your order. Not a huge deal, and not enough for me to send it back, because it does fit great. Just something to keep in mind.

WC Jones

My wife ordered me this ring for our 10 year wedding anniversary to replace my white gold wedding band. I was very pleased with this ring all around. The color is great and I have been complimented by several friends and strangers about how nice it looks. My hands are large so the 10mm width is perfect for me and it is a very comfortable ring to wear. It has been very durable so far and has been subjected to pretty extreme situations (Im a Firefighter/Paramedic) and has held up without a scratch! I highly recommend this ring to anybody. In addition to their top of the line products for great prices, Tungsten World offers an excellent warranty that I found to be unparallelled. I can be sure that this ring will stand the test of time and heaven for bid somehow some way this ring is damaged, they have me covered! Why are you waiting to make a decision??? Buy from Tungsten World right now!!! You wont be disappointed.