Category: | Video Game Store |
Address: | 173 Plaza Dr #1003, Vallejo, CA 94591, USA |
Phone: | +1 707-644-4982 |
Site: | gamestop.com |
Rating: | 3.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
CH
Chas Babbitt
We shop at game stop very frequently, and we always have a good experience, however today their workers went above and beyond. I had lost a set of keys for the company that I work for, and thought that they might be there. I called game stop a few days later, and the person on the phone said that they seemed familiar, and that keys matching the description had been brought in after being run over by a car many times. We went into the store to look for the keys, and one of the employees said that because they were badly bent, and had no name on them, they might have been thrown away, we thanked them for their help and started to drive home. On our drive, Rommel an employee at game stop called, and said he had our keys. He had went and dug through the dumpster in order to find our keys. I am so grateful, because the cost to re-core the locks would have been in the thousands. A great customer service experience.
JA
Jason Leonard
What the actual f*** I tried to go pick up a game today at for a midnight release called a couple hours in advance and they said they did it at 9 oclock and they are now closed Im busy the next day Im not going to be able to come in and Im very pissed off
RO
Rolo Bhatia
I waited over 30 minutes on hold. I drove over while still holding to find no customer in the store and the staff just cleaning. 2 time I have been treated horrible and the last time I ever shop at this location. Probably just done with game stop.
RO
Rontez Vaughan
Its 1:30 pm Monday 10/27/14 I called at 12 twice and again at 1:30.. No answer they do not answer the phone.. other than that they seem to be ok.. They should answer the phone tho
TO
Toby T
cool spot to get games fortunately you probably could get a better deal going online and downloading but if youre not into that this is definitely the spot for you
TA
TazAbillon Tazashole
They dont keep track of information whats scents do it make to pay for a warranty if they dont keep in on file or cant find it in their computer
AN
Andre Dean
They dont answer the phones. I got them to answer once and I was put on hold for over ten minutes and I still wasnt helped. Terrible service
UN
Uncle Nasty Fingers
Answer your phones. Why hasnt corporate fired all these kids? Need training on proper customer service as well as answering phones!
JO
Joshua Romero
These people never answer their phone. Called 4 times in 1 day during business hours different times. Still no awnser.
ER
Eric Flint
Best place to get video games and video game accessories. Good prices on used games and well stocked.
MA
MasterLerwing
4 stars because the store is small but, chill employees and i always get good deals here :)
KE
Keasha Perkins Hubbard
I love the service there. The people are nice and they try to help out, even if they cant.
ER
ERIKA Mendoza
This place is bad best buy of the game stop in nape dont know how to help people
TE
Terry jones
Great store, some times thenhours vary . It will say open online but be closed
TR
Tremaine Lewis-Redd
got a new game that i love the most also gameStop helped me grow my channel
2K
2k_Dropedhim-
I called 3 time and this is my 4th I been on hold way to go gamestop
CJ
CJ Johnson
Very helpful people at this GameStop, friendliest Ive been to.
YO
Young_chris
Wow great Chris and Henry are really good and fast thanks a lot
TO
Toxic Vortex
They cant even answer the phone called many times
DE
Del Hamilton
Could have had a better selection of games
AN
Angel Valencia
i sometimes go to the store it is so cool.
JA
Jake Johnston
This is a one of the better gamestops
RO
Robert Peabody III
Not the nicest gamestop ive been to.
BE
beta testa
Pretty good place, Id recommend it
TH
The Legend27
Great service, excellent people
JO
Jonathan Carroll
Great place to go for games
PH
Phil Navarrete
Very helpful!
BO
Booh Toavalu
It was great
TO
Tony Hannides
Long lines
CO
Cookie boy OO7
Its lit
IR
Iris Picar