Express

Category:	Clothing Store
Address:	21540 Hawthorne Blvd, Torrance, CA 90503, USA
Phone:	+1 310-542-5662
Site:	stores.express.com
Rating:	3.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–7PM

Location

Photos 40

Reviews 6

Stella Kim

First of all I like their clothes a lot. Its right at the semi formal. Its a little pricey than Zara but certainly has better quality than Zara. So I want to tell you that my review is about this specific location. The employees at the cashiers desk dont know their company policies!! I visited this store on 3rd of July. The employees at the fitting room were nice and friendly so I had great experience with them. I tried some clothes and figured that some of items werent my size. So I ordered some online at the cashiers desk as one of the fitting room staff advised me. While I was placing the order, I saw this advertisement from the small screen on the top of their pin pad, saying that students can get 20% discount. So I asked them about it. At first, they answered me that there is no student discount. So I show them the advertisements. After she read it with me, she tried to give me discount but it wasnt working because of some systemic error. Her supervisor couldnt figure it out either so they told me to come back to the store with the receipt on July 5th or to call the customer service to get the difference back later. So I went back to the store on 5th I saw another lady at the cashiers. I asked her and she told me that she can only give the difference back if I bring the delivered clothes with the receipt back to the store. I was annoyed but came back home and waited till the clothes arrive. When it arrived I called the customer service and ask them how can I get the difference back. The worker at the CS told me that its impossible to get a discount on my past order unless I sent the clothes back and reorder them with the student discount code. I already wore them and I dont want to wait that long to get my item. The CS person was saying that its the stores fault that they informed me with wrong information!! Its really disappointing that I lost so much of my time because of the employees who dont even know how their own policies.

Lisandro Pacheco

I heard a worker tell a young lady to keep their kid quite from crying. My autistic nephew cries really loud so Im guessing hes not welcomed either?

Tovarizer

This place is always kept very nice and very clean customer service is adequate but could be better

Miguel Reyes

Well not much in terms of customer service but overall the help I did receive is much appreciated

Kanika Rankin

It was one shirt out of three im not going wear that is good!!! I still had a nice birthday!!!

Keratinkonnection M

Nice store