Category: | Grocery Store |
Address: | 639 S Bernardo Ave, Sunnyvale, CA 94087, USA |
Phone: | +1 408-732-5900 |
Site: | local.safeway.com |
Rating: | 3.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
A
A Kemalyan
Tried to get in touch with someone at 7 PM last evening to find out if it would be possible to pick up some balloons at 6 the next morning. After calling twice, spending 17 minutes listening to waiting music on the phone and not getting through to a single human being, I regrettably decided to take my chances and show up in the morning anyway. I arrived just to be told that apparently the only human being in the store who can put air into some balloons wouldnt be there until 9. Okay, so I walk around and find two perfectly good balloon bouquets in the bakery department. I asked an attendant if I could just purchase those and got chewed out about them "belonging to the department". Okay, so I find a manager and she says its fine to buy those balloons so I go back to get them and the lady starts snarling at me saying shes going to call the manager on me about trying to buy the display balloons even though I just got permission. I said sure, go ahead, as I collected the balloons and went to the front to check out. The manager was then on the phone with the irate attendant to whom these balloons were evidently extremely important to the functioning of the store at 6 AM. They cant wait 3 hours for their balloon guy to come in and make more? The whole situation was just frustratingly silly. The only bright spot was that the manager finally begrudgingly sold me the balloons and I was able to walk out with what I needed. Sorry Safeway, didnt mean to deprive you of your precious colorful latex and helium, I realize it must be super valuable to you.
CH
Chengcheng Du
This is the worst Local grocery I have ever seen. My parents who do not know English came here to buy some vitamin C but they made a mistake and took a CoQ10 back to home. When I came home and found that they made an mistake and went back to the store to return. I never expect to meet such a rude and ridiculous so called manager. I still cant believe that man is the director manager since he is just SO RUDE. He yelled that THEIR POLICY IS TO NOT ACCEPT VITAMIN RETURNS, THERE IS NO REASON THAT IS OUR POLICY. I asked if he can show me the policy since I never seen such policy before, he yelled again: I CANT TELL YOU WHY. NO REASON!! SEARCH IT YOURSELF! I was shocked a manager could behave like this. And I searched this kind of policy but I cant find it anywhere. They charged the natural made 400mg 40 soft gels CoQ10 vitamins for $63.99 before tax, I searched this and its price on Amazon is $17.9, on other website the most expensive one is only $28.9. Maybe thats the reason they refused to return vitamins. I will definitely call Safeway customer service and tell organizations like BBB about this unfair thing. This is a huge humiliation to me and my family. Hopefully others can know this ridiculous unfair policy before they go to the store to buy vitamins. Be careful you may get rip off.
DA
Daniel Wu
A guy named Sergio in this store was really rude and ill-mannered. I bought a bottle of whiskey but its case is missing. I went back to the store to ask for a case. Sergio seemed arrogant and did not feel sorry at all when he couldnt solve this simple problem. When I asked for his name and prepared for a complaint, he even THREW a card at me and said GOOD LUCK to me. I was absolutely shocked. I am shamed of their customer service and will never shop there again. BTW, I heard that Sergio is a manager in the store. You gotta be kidding me!!!
JI
Jimmy Vales
Used to dread this place and for the past few years avoided it. Recent visits won me over with the turnover of staff. Quality and selection of have diminished apparently. Discontinued unwaxed gloss? Why? Whatever the case, three recent visits, no bad interactions within the store, but the lot and surrounding area are a different story.
RO
Robert Rodriguez
I really enjoy all the homeless that are allowed to take up residency in the parking lot in front and back. Especially the ones that drink and play loud music all night next to sushi restaurant. I love getting woken up at 3 am to these jack asses. If your real lucky can catch a naked homeless guy sleeping behind mexican restaraunt
DO
Don Myrah Sr
I find the prices at Safeway have become less competitive in the last few years. I used to do all my shopping at Safeway but now I only shop the $5 Friday sales and I buy the Refreshe water. This store is smaller but it is kept clean. Sometimes they dont have adequate inventory.
AP
April Durrett
This Safeway cares about the community and has graciously donated food and flowers to different Cherry Chase School events, including Diwali. Thank you, Safeway, for recognizing diversity. All of the employees are friendly and helpful, with a few random exceptions.
MA
Matt Cernuska
This is the best Safeway ever. Consistently great service. Staff go out of their way to make sure I get the best products. Deli staff work consistently as a team efficiently and are amazingly great at juggling tasks. Staff is very friendly and efficient
LI
Lisa Isgrig
This is a great store, with a great staff. Even though the prices are a little high, they have great quality of products; especially in the produce department and bakery! Mainly I keep returning there because of the wonderful, friendly staff!
MA
Masanori Goto
El Camino Real から一本入ったところにあるので気づきにくいですが、品揃えは Safeway らしいです。
JI
Jim Scantlen
The staff is competent and friendly, but you should only shop here if you dont have anywhere else to go or you have found a great deal. Youre paying in quality and price for most items that youd be able to find elsewhere.
CA
Caitlin Hartley
Customer service is lackluster. They also claim to be open 24/7 but when I went around 11 pm they had a sign posted to their door made of printer paper that read closed. It was disappointing and not professional.
OS
Oscar Mendoza Menjivar
the asistant manager said it was his store i forgot i had swedish fish and he said i was stealing also they treat me like such Fa**S the so bad and the asitant manager cant see Fu***** rigth dosent deserve a star
DA
Danesh Forouhari
I go to this Safeway mainly for getting donuts & cakes, which are made fresh daily, and they are inexpensive. Like other big Safeway stores, it has many self-checkout stations and has a Starbucks.
ST
Stephane Gerard
Excellent rapport qualité prix. Le personnel y est très aimable et à votre écoute.
LO
Loata Cabemaiwasa
Everytime I walk in, there are no baskets. So I have to take a few minutes looking around for shopping baskets. Love the clearance section of the store though.
AN
Angela Edgar
Its clean and nicely stocked. Open 24 hrs which is nice when you have a craving later in the evening. Lines can be a bit slow after 11 but I kinda expect that.
KE
Ken Armstrong
Large selection. Bargains are available if you join the club, review the weekly ads, and pay attention to the clearly marked, on nearly every item, Unit Price.
TI
Timothy Whalen
My Fiance and myself would like to commend Gloria in the bakery department for her Kind and concern of my Fiance needs . Thank You So Much Gloria. (9-3-14)
MA
Mandie Holmes
An extra start because this safeway has self check out, but otherwise its your typical over priced grocery store and should be avoided unless desperate.
DA
David Black
THIS IS TOTALLY A SAFEWAY. 100% authentic Safeway experience. You need generic groceries? This place has them. Do you really need to know any more?