Category: | Clothing Store |
Address: | 119 E El Camino Real, Sunnyvale, CA 94087, USA |
Phone: | +1 408-730-4737 |
Site: | rossstores.com |
Rating: | 3.7 |
Working: | 8:30AM–11:30PM 8:30AM–11:30PM 8:30AM–11:30PM 8:30AM–11:30PM 8AM–12AM 8AM–12AM 8:30AM–11PM |
CA
Carmela Ram
This review is for the Ross location at: 119 E El Camino Real, Sunnyvale, CA 94087 (Next to Sprouts and Office Depot) Two days ago, I visited this Ross location to return an item. I encountered an issue with the cashier which did not want to accept my return and told me that it is better for me to do the return to the store location I bought the item from, which is all the way at Mountain View, she also insisted that it is because they need to access the video camera. I was shocked from hearing this, I did not want to further insist because I know she will not process my return and also because she is way elder to me. I approached the protection asset staff by the door named "Hector" and asked him where I can file a complaint. He asked me my situation and was kind enough to call the manager name "Mansour". When the manager came out and heard what my situation is, he then apologized for the inconvenience and told one of the other cashiers to perform my return transaction and it went through as it should be "without any problems". I really would like to commend "Hector", the Asset Protection personnel and "Mansour", the Manager for giving me excellent customer service and preventing what could have been a bad customer experience!
PR
pragati sharma
Today, I shopped at the Ross at the Sunnyvale, CA location. The staff there was unusually rude. Especially a lady called YU at the return counter was extremely rude in her selection of words and her body language. Not just me but everyone standing in the line felt this. There was no clear demarkation between the purchase and returns line. If someone by mistake landed at the purchase counter but was intending to return this lady shouted at them and ordered them to stand again at the end of the line. She did this to 2 people in front of me one of them was a very elderly lady who because of all the commotion had to stand at the end of the line for a simple return. Other rude staff was the lady standing outside fitting room. She was very uncooperative and was speaking arrogantly. I had taken some friends along with me and was speaking very highly of Ross but was very embarrased after such behavior by the staff. I dont think I am ever going to this Ross again, or any other for that matter.
PA
Pastor Brandt
The Ross on El Camino in Sunnyvale is the bomb! I recently went in just to blow some time, and $165 later I am skipping to my car with awesome Christmas stuff, gifts, and some stuff for myself! Considering the business they do, it was very orderly. And I really cant believe the selection of gifts and Christmas baskets and sets and wrapping paper and gourmet treats they had. I was over the moon on this shopping trip!
SH
Shrikanth Kamath
Good if you want to buy inexpensive bags and shoes, and also cutlery stuff sometimes totally worth it. I never buy dresses here, really low quality. I always scan the section where they keep automobile and bicycle accessories you usually get to see some useful stuff once in a while.
AD
adrienne friedman
Ross has some terrific buys. I got a pair of jeans, a jean jacket, a formal dress, a formal bag, a box of green tea, and a very nice toy for my grandson for under 60 dollars. The staff is nice and I always find something I need whenever I go in there.
RA
Rajarshi Guha
Lives up to its motto, dress for less. You need to spend some time to get to the right stuff, but if you find it, it would be a great deal for sure. The home decor section has some nice and interesting stuff including lampshades, bar accessories etc.
JU
Juan Tarugo
This is the worst experience Ive ever had at a Ross, I was harassed and treated like I was going to steal something. I will never return here again. I am a paying customer and dont deserve to be treated like this!! Sincerely, Omar Lopez.
AV
Avelynn Avieth
Ross is my favourite shop to visit everywhere. I will certainly find some branded stuff at a cheap price. My husband brought a Levi jeans pants here which SF outlet dont have the size for this design for just $24.99.
VA
Vamshi Krishna Medi
I think they should say "Shop for less"... Though they have huge amount of dresses they also have other items which they sell and once in a while you get the best deal which you cant compare anywhere.. kudos to that.
NU
Nuno Junior
Loteria! Você pode encontrar coisas excelentes ou mais ou menos, mas o preço é sempre baixo.
LI
Lilu S
Its a big store but customer service was horrible. They dont define clearly the line and once the cashier called up the customer she then send him back to line because she wanted to ring up purchase first.
SA
Saxon Cummins
This Ross has a lot of variety and is usually fully stocked with items. This location has a better mens selection than womens. The store organization and upkeep is subpar as it is usually messy.
MA
Mayakia Anderson
The website states the store opens at 8:30am but the door says 9:30am. One of the two needs to be corrected. Unless this does not apply to the El Camino department store
RO
Rohit Chakravarthy
Lots of choice, good price, but most of the time a messy place. Wish they would keep it cleaner - i guess their margins are too low to support that model.
AL
Alejandro Guzman
Es un poco más grande que la mayoría de los Ross en el área.
BR
Bryce Long
Lots of different selections on every visit, and a decently large store. Its a fun day when you go to Ross and Sprouts one after the other.
CA
Calixta Lopez
X el buen precio en perfumes originales y ropa.
IS
Ismail Sebe
My mom had a bad incident here. She got yelled by one of the cashiers. The store manager was nice when we talked to him.
GE
Germaine Edwards
Pretty good lay out of store. Found item easy. Line were long but that to be expected since they had a lot of shoppers.
SA
Saurabh Jain
Everything you get here is cheap and good. Sometimes though the selection is not good, and taking away a star for that.
AL
Aleksandra Byczynska
Good deals, all brands, clothes are neatly organized by sizes and types so you can easily find what youre looking for.
PE
Pedro Segura
Por que siempre es muy buen precio
OL
Olga Lanova
You can find a good stuff, but you need to check it twice coz there can be clothes with very poor quality too
GU
Gun Korea
사람도 많고 품질 좋은 제품도 많음
AB
Abhishek Jain
Its a great place for bargain hunters but stuff here is not high quality. Its too congested between aisles
MA
mari alg
Esta un poko desordenada pero bale la pena
ST
STEVEn Yu
outlet外挖寶的好所在
DU
Dusty Rodriguez
Disgusting. Lines are long. Product is garbage. Store is always a mess. How are they still in business
HE
Heath Holley
This store smelled like human excrement and death. I literally walked in the door then immediately left.
GI
GIA GIA PHU JSC
Giá rẻ, rất rẻ, chất lượng phù hợp
LU
Luis Miranda
Used to be a good place to find great deals, sadly it isnt anymore and the selection has decreased.
OY
Oya Şanlı
Prices are cheap, but there is no order in the store. It is hard to find what you are looking for.
RE
RebelForever
Smells like rotten plastic at the entrance. Got a headache for 3 days. Never coming back
IL
Ilam Muthu
Ross is known for cheap price, I would recommend this place for luggage rather dresses.
WA
wagner hermenegildo
Ótima opção para compras.
AP
Apo Papa
Good deals, but selection is ever changing due to the type of revolving bulk purchases
BE
Beena Sadasivan
Love this Ross..well organized, Good staff, and good collection of merchandise.
SI
Silvia Miranda
I love to buy at Ross because it have a great variety and affordable prices!!
PA
Pankaj M
I was here with my wife for her birthday dress. This is truly dress for less.