Doughnut City
| Category: | Donut Shop |
| Address: | 1331 Guerneville Rd # M, Santa Rosa, CA 95403, USA |
| Phone: | +1 707-579-9955 |
| Rating: | 3.1 |
| Working: | 5AM–6PM 5AM–7PM 5AM–7PM 5AM–7PM 5AM–7PM 5AM–6PM 6:30AM–2PM |
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Photos 2
Reviews 8
UI
Uilium Powell
-The owner woman overcharged my wifes credit card by $4 for about $5 worth of food. -Then the owner left my wife there at the cash register without finishing the transaction with her for some reason. -Then Another employee said that they dont charge $4 if a customer uses a credit card(they have never charged for using credit cards before, that we can remember and we had been going there pretty much everyday) -Then the owner came out and said that they do charge $4 in a very rude and angry way in our opinion. -We dont know if she was trying to criminally rip us off over $4 , they really do charge $4 on credit cards (all of the sudden) or the owner woman just had a tremendous ego blinding her to common sense. In any of these cases we believe Donut City was wrong for something here. We wouldnt mind an apology but if Donut City disagrees or they have too much ego for an apology then we would settle for an explanation as to why they think they are not in the wrong. -They do have good donuts. I guess someone could have a good customer experience there as long as they use cash and dont mind being wrong in any dispute they might have with the owner woman. ALSO: -there was a water pipe busted in the parking lot leaking a lot of water. She said something like "Its not my responsibility" and so she did not call Public Works to fix it. So we called public works and they fixed it. We felt good about that because the guys that came out to fix it called us back just to say "thank you". The owner lady might think she is selfish but in my opinion, the best way to help oneself is to help others and be nice to others.
PA
Paul Gokey
We are from out of town and saturday is our families "doughnut" day. We found this place and so happy we did! The crumb cake doughnuts are outstanding. Plus the service was very friendly and quick. The last thing i will say is that many places are not that clean ans smell kind of greasy. NOT this place! Very clean and smelled fresh!
SE
Sean Thorniley
Just okay. Much better donuts at most any other shop, especially Donut Cafe, or the Jelly Donut.
JO
John Nichols
Good crumble cake. Okay bearclaw (a tad undercooked). The maple crueler was good.
AL
Alchemy Bank
Hours say open today till 7pm Its 4pm and its closed on a Tuesday
EL
elena barriga
Great donuts, still had a lot at 10 am
PI
Pilar Collins
Great for early short breakfast
JU
justin osburne
Place was lame!
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