Summit Bicycles

Reviews 9

SA

Sandeep Prakash

I went there to buy spare parts for my bike (tires and chain). When I asked them for a suggestion on the tires for my road bike, they suggested my to buy bontrager. They told that they have puncture protection on the tires. They also told that, I do not like the tires or if I face any problems with it, they will exchange it within 30 days of the purchase. As it happened, I got a flat on each of the tires and when I took it to them, it was as if they already knew that I would get flat on them. They were quick to get me a replacement but now they suggested a more expensive bontrager tire. I bought them and till now it is holding well. But the feeling I got was they sold me some really bad product, which I got a feeling that they already knew, then lured me into buying the more expensive one.

---

BR

Brad Monroe

My wife and I purchased two bikes at this location and received great attention and service. The salespeople helped us find the right models and accessories to meet our needs. We chose to go with Trek, which is the main brand they carry. The best part about the experience was that no one seemed pushy - it was about what made us happy. After purchasing and going for a couple of rides, my wife realized she had chosen the wrong size bike. We took hers back and they accepted it back to exchange with no issue. We havent yet had to utilize their services for repairs/tune ups, but Im confident that theyre great at this as well. Would highly recommend to anyone in Santa Clara looking to buy a bike.

---

L

L Couto

I dropped in to Summit to see about upgrading my 30 yr old Specialized with 1000s of miles and as many memorable rides. It quickly became evident it was far too costly, economically I was better off purchasing a new bike. After several test rides and a conversation I selected my bike. Within a week my bike was built, my accessories were installed and my I was ready to ride home. Darcy, Kevin and Vin are knowledgeable, patient and helpful- these guys are genuine. No hard sale or pressure just a great experience. If youre in need of anything bike related stop in and see this great group of guys at Santa Clara Summit

---

MA

Manda Bell

Actually, this shop deserves zero stars. These guys are pricks. Theyll all completely ignore you when you walk in, though I dont know why.. and when someone finally manages to "help" you all they do is tell you to find your own information online. Its an awkward and rude shopping experience, to be sure. (Instead, if youre looking for e-bikes or e-scooters I recommend going to ELV Motors just a few blocks away. Theyre a small, local business -- and knowledgeable, helpful & definitely no pressure. Thats where we got ours.)

---

BI

Bill Henner

I discovered Summit Bicycles when I needed to rent a top quality road bike for my son who was visiting from Chicago. I found that they had great bikes at prices that were significantly lower than the competition. The bike was ready when we arrived and performed flawlessly for the entire week. I have been an avid cyclist for over 40 years and it is rare to find a shop that provides this quality of service. From now on Summit will be my go-to shop for all my bike needs. Thanks Summit (and especially Zack)!!

---

CH

Christian

Got back into mountain biking after a long hiatus. Summit was running a killer sale so I bought myself a new bike. The service is exemplary. All the employees at both this location and the one at the Plant on curtner street have been incredibly helpful and genuinely seem to enjoy their work and getting people to bike more. Add on the free summit maintenance service and its even better. Will definitely buy from them again.

---

RO

Robert Bruchhardt

Brought my used road bike (freshly bought on craigslist) here and not only did they fix the gear setting in minutes, they also provided me with a lot of tips! Will definitely come back here for further service and bikes!

---

CR

Craig Dowie

Hired a road bike at short notice on a visit to the area in September 16. Staff friendly and knowledgeable. Suggested great routes. Good selection of gear as well. Will be back next time Im in Santa Clara.

---

NY

Nyalia Lui

Great phone service. Etgar helped me decide on a good bike and even put the bike on hold for next day pick up.

---

---