The Appliance Depot

Category:	Appliance Store
Address:	1310 E Edinger Ave A, Santa Ana, CA 92705, USA
Phone:	+1 714-540-4444
Site:	theappliancedepot.net
Rating:	3.9
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–4:30PM Closed

Location

Photos 100

Reviews 14

Logan Strong

After shopping around, we decided to buy our washer, dryer, and fridge from The Appliance Depot. This was a good decision. Our sales associate, Erik was clearly very knowledgeable about the machines: the mechanisms inside, the design trade-offs between the guts of different models, etc. He knew the history of the designs as well as which brand was just now getting caught-up. He also knew the ground-truth about getting these machines serviced: where the parts distribution centers were, what the lead-times tend to be for different manufacturers, all of that. He set us up with good machines at a great price. The delivery guys David and Beto were on-time, experienced, and patient. They treated my house like it was a mansion (its not) and my machines like whey were big, heavy, fragile eggs (theyre not). Now weve got working appliances, they look great, theres no dings on them or the walls, and we didnt break the bank. Seriously, why the heck would you go somewhere else? Buy your appliances from people who make a living selling and installing it. You wont regret it.

mrweller82

These guys are the real deal and quite honest .. I had an issue where I purchased a fridge for a very reasonable price including delivery and after 24 hours it still wasnt keeping the items in the freezer frozen .. I contacted the store and even though they dont service on Saturdays they sent a tech out within 2 hours to look at my fridge .. the tech determined that the compressor went out and he would be back in an hour .. about 30 minutes later they let me know that they were going to just upgrade my fridge for no additional cost and they were on their way to install it .. I would HIGHLY recommend this company to anyone looking for an appliance. If I never had a problem I would have been happy with the product that I got for the price, but after dealing with this company after having an issue .. I have nothing but respect for them!

Alex Castillo

These guys are amazing. They are super friendly, honest, knowledgeable, and have a huge inventory of products at extremely reasonable prices (I ended up paying about a hundred dollars less on a washing machine than I was expecting to pay). Erick and Brianna are great. Brianna, who helped us pick out our washer, looks pretty young and will surely be able to sale ice to an eskimo by the time she turns 30 (super sweet girl). Erick is also really cool and made himself super available to answer questions and facilitate our purchase by phone and text. Evelyn is also very friendly and seems to genuinely care about customer satisfaction. Overall, this is the type of family-run business that offers high quality products at low costs, and a great shopping experience--I would go back to these guys in heartbeat.

Denise Hernandez

Had a great experience with The Appliance Depot. The entire selection and transaction was less than 30 mins. and I even got a tour of where they repair/refurbish the appliances. The sales associate has an interesting background and is really knowledgeable of the machines they have in stock. He helped me select a good pair of washer and dryer. They even offer a warranty and stand behind it 100% . Since I live further then 10 miles from the store they delivered it for a small extra charge. The Appliance Depot delivered and installed the washer/dryer the next day. I am extremely happy with the purchase and service they provided me. Ive already recommended them to my neighbors who are also going to purchase from them.

Duncan Chase

Wow. Im blown away by. NO WONDER THE AVERAGE REVIEW IS 3.1 STARS! Do yourself a favor and dont buy anything here. After selling me a refrigerator with an ice dispenser that didnt work, THE MANAGEMENT argued with me for days while they dreamed up excuses for why they didnt have to fix it. They could avoid bad experiences and unhappy customers by simply testing machines to make sure they work before delivering them but I guess that would be too much trouble. There was also light bulb that was burned out when I bought it but Ill be paying to replace that myself since "we dont cover that". STAY AWAY! BAD CUSTOMER SERVICE! CRAPPY OVERPRICED 2ND HAND APPLIANCES THAT DO NOT WORK AS ADVERTISED! DONT LET THIS HAPPEN TO YOU!

Jack Merck

Customer service is the worst I have ever experienced!!!!!!! the delivery service time is made only on their terms, you get a an approximate window of sometime between 10a to 4p, on the day they chose to deliver. If they dont deliver on the said appt date, they reschedule the delivery for another date without confirmation with the customer! I have been waiting a full week for the washing machine. I will never buy from here again, nor will I give friends one positive word of this business. This business doesnt deserve even one star!

Ivy Morfin

I had bought a set of a used washer and dryer here from Erik. He was very helpful, knowledgeable and accommodating with the delivery and hook up. Although I was buying pre-owed products I didnt walk away feeling like I just had the used car lot salesman experience. I am very relieved he made the experience so easy and a few months later they are still working without any issues. A co-worker of mine recommended this place and he was right on point with all the good things he had told me.

Jessica Handson

Purchased from this store two times now and I see myself returning without question for any other appliances we may need. Great customer service! Sales folk are friendly, have been very knowledgeable, helpful, and are very focused on you and what you want. Easy to find and has large space parking. Very casual, comfortable atmosphere. They offer delivery and installation, costs are very reasonable and well worth it.

Shannon McFarland

These guys are awesome .Ive purchase many appliances from Appliance Depot for my rental properties and have not been disappointed . Their service techs are great , I mean these are used appliances Im purchasing and have been very pleased not saying that every has been perfect but they have stood behind their warranty when needed. Very nice and friendly people.

Ron W

They assured me their appliances were new and it seemed logical because of their competitive prices. I drove over to pick from the few black dish washers they had available and after watching their stock room employee climb on the finish of the appliances to show me the only black d/w with glue across the door I declined to purchase it.

Marie Brown

I went looking all over Santa Ana for a dryer that would A) work well and B) fit my price range. Finally found what I was looking for at the appliance depot, and got great service as well. They delivered to my home and installed, and got the dryer working in the same day. I have had it for 2 weeks and it works like a dream.

Wayne Brian

These guys are great! I bought a washer and dryer from them about three years ago and they are still going strong. I recently bought a refrigerator from them and that is working perfect. They are very friendly, knowledgeable and answer all your questions. Id recommend this spot to anyone! :D

Jessica Budica

These are not just refurbished machines. Mine lasted 2 days, died, and then the paint they used to hide all the rust wore off and it was completely rusted through!!! Do NOT buy from here!!!!

samnang kheng

This place look like a rip off