Category: | Furniture Store |
Address: | 577 Burke St, San Jose, CA 95112, USA |
Phone: | +1 408-293-9930 |
Site: | ramosfurniture.com |
Rating: | 2.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 10AM–7PM |
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Elionora Jarquin
Gente les digo.no pierdan su dinero y su tiempo. Personas tan irresponsable y poco profesional. Me acabo de mudar de Los Angles y fui a buscar nuevos sofas. Llegue a esta tienda y todo muy bien y amables, me atendió un señor llamado Carlos. Me dio un buen precio por un sofa. Resulta que me dijo que no sabia la fecha en específico de cuando iba a tener mis muebles que el me llamaba para decir una fecha cuando saliera en el sistema. Creí en el señor de eso ya 1 mes y nada de mis muebles. Llamo no contestan, llamo y me dice una fecha falsa, llama y dicen que la manager llamada Reyna va a llamarme y nada. Al final les digo la peor experiencia que e tenido, pésima atención al cliente y gente muy deshonesta. Y al final me dijeron que los muebles son de Ashley furnuture. Y hasta que ellos no tengan pedido para sus compradores entonces ellos le surten a ellos.
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David Velazquez
Unas de las peores mueblerias Compre un sofa. Y lo entregan tarde ami casa una semana despues del dia de la entrega.. -Me entregan un sofa dañado y dicen que es mi culpa porque no lo rebise el dia de la entrega .... -Se llevan el sofa a reparacion no llegan el dia que me dijieron ni la hora para recojerlo .... -Siempre tube que estar hablando y preguntando por mi sillon ya que la muebleria esta muy ocupada , pero el dia del pago bien que estan hable y hable para el pago ... Tube muchos problemas con esta muebleria **La verdad no vuelvo a comprar de nuevo y no la recomiendo para nada *** --Falta de responsabilidad y profecionalidad Al menos miro que no soy unico cliente insastifecho con esta tienda
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Tony Velasco
These people are full of lies and scams. After putting in money for store credit because I was going to buy a couch, they told me that I can use that money on anything else if I didnt want the couch anymore. So, a month later I wanted to switch to something small and they told I couldnt because if had to be of the same price or more. Worst customer service, especially, sales-guy named Charlie. He was very mad after I told him I wanted to switch my item. Plus they NEVER tell you that you have to pick you items at a separate warehouse!! I bought a bed and I went to the place where I bought and they told me I had to pick it up someplace 20 minutes away from the actual store.
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Pushkar Raj Sharma
Horrible I bought a lot of furniture from these guys. They were really sweet while selling the furniture. When you call them to check the update on your order, the first call will never connect. When they finally answered, they mentioned that the order will be delivered a week later than originally committed. The guy on the phone also mentioned that I have signed the contract with them and they can delay the furniture upto 6 weeks. He was practically laughing at my frustration. He said they will call when the furniture is available and I cant do anything. Please dont buy from them. They are not worth your time and money.
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Helen Fry
Such great people with great pieces. We had a custom sectional made for our new home. When we received it, it had incorrect piping around the arms. I wasnt happy with the mistake nor was I pleased with my custom decisions. I called Ramos immediately and he graciously said they would pick up the sectional and fix the arms. In the process we decided to add tufts, piping all over and firmer cushions. Johnny did that and fixed our sectional to perfection in less that a week!! We are so pleased with the end results. Thanks so much Ramos. Buy from Ramos Furniture, its all manufactured in LA by honest people!
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Silvia Reatiga GM
bought my sofas here and came with a free tv for promotion but the tv is not yet on my home its been 2 months ! now they are not even answering their phone ! its two months already and NO FREE TV YET ! Worst experience ever. To add on I already made payments for my sofas and supposedly the tv came within 2 weeks. BS ! they dont even deserve one star !
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A Private User
Horrible they have nice furniture im not guna lie but the ppl dnt realy pay attention to service that much i got my furniture nd i opened the box and my furniture was damaged and scratched and there was even marker scribbled on a drawer i told them they said i would get new drawers in a month its been 5 months and i havent got nothing
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Isabel Flores
Exelente lugar para comprar y trato por la Sra. Reyna muy bueno muy atenta.
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Michael Merrick
Large warehouse. But the prices are outrageously high! And they have the nerve to put "70% off" signs everywhere ! Its a complete scam !!!
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Gabriela Arroyo
Bad customer service they do not know how to do their job right! Even though they brought me the wrong item they still were rude about it.
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A Private User
Excellent service, good quality, affordable prices. We will be back for dining set and bedroom set. Ask for Carlos if you can.
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David Lozano
Worst customer service !! They broke my thermostat when they delivered my couches and now are completely ignoring my calls.
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Joanna Cuevas
Worst experians of my life. Went to talk to the manager about what happens and all he said was to "yelp it"
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carmelo huerta
The sales person lie to us wouldnt answer our calls. Delivery was really late too...!
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Eduardo Soria
They were sopost to diliver it to my house but thay did not
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Rosalie P.Castillano
Affordable and offered financing with free delivery .
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Abraham Ray
Be aware ! .. Very bad service and very dishonest
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Arturo Leyva
Great service and excellent deals.
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Raj Singh
Huge floor with lots of models
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bob mayhewairs
Horrible service!!
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Gaurav Sharma
Its a ok ok place.