Category: | Mattress Store |
Address: | 19618 US-2, Monroe, WA 98272, USA |
Phone: | +1 360-863-3405 |
Site: | qualitysleepstore.com |
Rating: | 4.7 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–5PM |
JE
Jen Lively
Quality Sleep is a family owned business. Ive been a loyal customer for years. Ive spent thousands of dollars here because I liked the service. The owner works his butt off and insists on perfection. I figured the loyalty would go both ways since its a small business in a small town. I tried to upgrade a mattress I bought from Quality Sleep that I only had for 20 days with a mattress protector I had purchased from them with another bed. I was told no. I needed to upgrade the mattress because after a week, the foam wouldnt bounce back up to its original shape, leaving a hole that has caused me severe back pain. The owner told me I should simply rotate the bed to balance out the lack of support. Tom wouldnt even consider coming out to look. Im 2 minutes from the store. I used to highly recommend Quality Sleep. I will be shopping elsewhere and no longer telling my friends and family to shop there.
JI
Jim Lee
Tom and his team at Quality Sleep in Monroe have helped me select the correct mattress and pillows for my families sleep needs. Nice to have a consultive approach with questions about our sleep habits/positions and needs. I had no idea there were so many pillow options based on a side sleeper vs. back sleeper. Bottom line we were pleased with our experience, product choice, price and have recommended them extensively. Even got a nice dresser for my sons first college apartment, complete with delivery and set up.....what could be better!
AN
Anna Trumbull
I called after I saw a few mattresss on Craigslist. Tim was amazing over the phone; answered all of my questions and was very honest about what mattress would be right for me. I called around and did not experience the same type of customer service as I did with Quality Sleep. Their prices were amazing-plus free delivery. Since I live in Kirkland, Tim was able to do everything over the phone, which was an amazing time saver. I got my mattress the next day and couldnt be happier! Thanks guys for everything- YOUR ROCK!!!
JU
Justin Johnson
I called and asked about pricing on 2 box springs and they quoted a great price. I even called around to see what everyone was charging and they were the lowest. I stopped in to get the box springs with my 3 year-old son and they had a whole kids area set up in the store. After I had purchased the box springs my son did not want to leave. Suffice it to say they are very family-friendly. Great service and no pushy sales either. I will definitely recommend them and shop there more in the future as well.
JE
Jennifer Wirt
I just needed a box spring for my daughter. She had just moved into a apt. out of her condo were she had had a Murphy bed. I walked in they helped me, choose the right one at a great price then loaded it in my van and out the door. I love that I can get what I need right in Monroe without a any pressured sales pitch. knowledgeable and pleasant... I will recommend them and be back when My bed needs replacing. Jennifer Wirt
BI
Birju Patel
I took my parents here to get a new mattress and was very impressed with the sales person who helped them. He explained very well all the different types of mattresses and the benefits of each. They are very happy with their new mattress. Great service and free delivery the next day. They even set up the mattress (and box spring if you get one) and take away the old ones! Great price too! Would recommend checking them out.
RO
Rod Dahlinger
As being a chiropractor and knowing how important a good mattress is for spinal support. I highly recommend and know several people who have been pleased with their products and service. Quality sleep is a great store with high quality products at a price that they can meet your needs. The owners and staff are very knowlegeable and helpful to find a bed that is right for you!
MA
Max Staples
Tom and April really take the time to ask the right questions and figure out what will be best for you. It is also a very friendly atmosphere, unlike some other places I went to. There is no pressure at all. They also have employees who can deliver your bed to your home for you. They have an excellent staff who seem dedicated to providing great customer service.
SE
Sean Edwards
We had a great experience with the sales person, who was very patient helping us get the right mattress to help a family of back pain sufferers. We originally went with a firm but after a few weeks it wasnt really helping my wife so the salesperson helped us get a exchange for the perfect one we needed from the start. Great experience.
LA
Lauren Williams
I took my 9-year-old son here to get him a new mattress. Tom treated my son with the exact same courtesy and respect hed give any other customer, leading my son in the decision-making process to find the right fit. My son is sleeping noticeably better on his new mattress. Ill happily come back again whenever I have bedding needs.
LE
Lee Alley
The thing that really convinced me is their lowest-price guarantee. Bring in evidence of a published competitors regular price and Quality Sleep will match it. That makes it real easy to know there is just one place we need to drive to and shop in order to get the best price.
KA
KAT Shanks
Best mattresses and customer service ever! They help you to pick out the right bed for your body and your needs! They also have this lowest price guarantee thats very competitive to the big franchises. They make shopping local easy! Love this place!
RA
Randy Obbink
Tom and his staff are great. From knowledge on how to select the right mattress and box spring to the on time delivery and set up, it was a great experience. Remember to ask about the Dream Fit sheets, they are amazing.
DA
Dan Barnard
After considerable time and research Tom asked me the right questions and steered me to the bed that helped relieve my pain most effectively. I have reccomended this particular store and staff to friends and family.
TR
Trever Dyer
A great place to buy a Sealy or Stearns and Foster mattress as well as other brands in Monroe. The owners are great people.
JA
Jamie Dirlam
Great customer service, amazing deals and free delivery of new mattress and free removal of old mattress!
AV
Avery Automotive
Very friendly and knowledgeable. Would recommend to all of my friends and family.
ST
Stephen Lenz
My wife loves the Dream Fit sheets,and when Mama"s happy...
PR
Private User99
Prices are fair. Parking is good but awkward.