Novella Bridal

Category:	Bridal Shop
Address:	557 Pacific Ave, San Francisco, CA 94133, USA
Phone:	+1 415-981-9373
Site:	novellabridal.com
Rating:	4.3
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–6PM 10AM–4PM

Location

Photos 17

Reviews 10

Lauren Smith Chu

My five stars is specifically for Carol and the alterations team. While I tried on dresses at Novella, and the staff here was REALLY sweet and helpful, they just didnt carry the style of dress that I wanted. I purchased my dress elsewhere, but brought it here for alterations since they accept outside dresses and I had heard nothing but rave reviews about Carol and her all-star team. To be honest, wedding dress shopping was not the most fun for me. I didnt really enjoy it, and when my dress came in and there were a whole host of issues with it to be taken care of, I was in a bit of a funk about the whole process. I mean, I hated my dress. I tried to put on a happy face, took it to Carol and hoped that she could turn it into something passable for my wedding day. She overdelivered. For my gown, Carol ended up: - Creating a new under-layer since the one from the vendor was not sufficient enough to provide adequate coverage, giving me what amounted to half of a custom gown - Shortening the entire torso and shoulder to be proportionate the gown while still fitting my short waisted self - Removing about 5 inches of extra material from across my shoulder blades while leaving the changes undetectable - Sewing undergarments in so that I didnt require special purchases for that day, while also making it more comfortable - Figuring out a solution for an extremely complicated bustle that looks better than any image Ive seen of other brides wearing this dress - Hemming my dress to still allow a train even though others Ive seen just cut it off ...and a host of other little nips and tucks to make the gown belong to ME. It fits me like an absolute glove, and I do not have a sample size body. She and her team also altered a dress for my rehearsal dinner and a third for my Chinese tea ceremony. Those were easier alterations, but I trusted her so much I wanted them to do them. They also custom made my veil to my height and dress length. I dont think I can stress enough how much FAITH I had in Carol to deliver. She was calm, reassuring, and honest from day one. When youre basically ripping apart and recreating a gown you just waited 6 months on and paid $$$$ for, to spend $$$ more on, its scary. But, I trusted her (and you should, too) implicitly. She knows what shes doing, and shes exceptional at it. Further, I actually ended up looking forward to my appointments because I just really loved Carol and her team. Every one of them was genuine and sincere, and made what was a process I was dreading tons of fun. I picked up all three of my gowns yesterday and I shed a tear because while I am not the "woohoo, look at me!" girl, the work they did makes me feel beautiful in my gown. Thank you, Carol and team, a million times over for all youve done for me. I will never forget how well you took care of me, and cant wait to send you the professional photos showcasing your hard work.

Melissa Neder

I visited Novella Bridal yesterday morning and found my dress! Laura helped me when I arrived, and my consultant was Mandy. Both were incredibly professional and personable. Laura picked a dress out for me that I would have never picked myself, but I ended up loving it so much that I purchased it. Mandy was very helpful (especially since I didnt have any friends or family with me) and pulled quite a few dresses that were exactly what was looking to try on. I was never pressured to buy any of the dresses. I had been to two other bridal shops and received poor service- Novella was the complete opposite! I would highly recommend Novella to any bride. Update: I have had 3 dress fittings ($350 alterations, which I thought was very reasonable) and the seamstress also made my veil ($100). I have had nothing but excellent service at Novella.

Tatiana Shabanova

Before purchasing my dream wedding dress at Novella Bridal I visited all wedding salons in San Francisco and felt frustrated and disappointed with the selection of styles. Novella Bridal was the best salon. I was impressed with the service and a wide selection of gowns at the price range of $1000 to $3000+. I had 3 appointments at Novella Bridal before finding my dream dress and each time sales consultants provided me with a great service, were patient, and listened to me. I highly recommend Novella Bridal to any bride!

A Private User

Katie at Novella was darling and quite the experienced help. she struck a wonderful balance of professionalism and genuine sweet charm with my client. The shop location is slightly hard to find and when you do get there its hard to believe its a bridal boutique. looks like an office. but they buzz their customers in which i like for safety reasons. Prices are totally reasonable and they dont rush you or make you feel like a more important person is waiting for you to leave! Strongly recommend.

Amanda Zook

The customer service at Novella (worked with Amber) was great. This was my first store looking for wedding dresses so I wasnt really sure what I wanted. Amber helped me figure out some styles that were more flattering and were my style. They had a pretty large selection of dresses so it was great to try on different styles. I had a great experience here, and they are open on Mondays, unlike many other bridal stores in the area. Would recommend them.

Alison Wells

I wanted to review Novella Bridal, since my purchase from them was a bit non-traditional. I bought a sample gown from this store on through used wedding dress website. I received prompt answers to my many questions, and shipping was very quick. The dress is in the exact condition they described (immaculate!), and I couldnt be happier. Thanks so much ladies for making my online experience with you so easy and great!

Purple Rain

Super busy, small location, offer all kinds of dream look. 1400-6500$. The Asian lady owner were super knowledgeable, she has being around the industry for longtime.

gabby

Not a great selection for my price range, even though I asked ahead of time about the selection and was told there was plenty.

Ana Cruz

Muy bonito

Zilose Lyons

The ladies are helpful and the dresses are gorgeous.