Unicorn Jewelry & Watch Boutique

Category:	Jeweler
Address:	16781 Bernardo Center Dr, San Diego, CA 92128, USA
Phone:	+1 858-487-6454
Site:	unicornjewelry.com
Rating:	3.7
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed

Location

+−

Leaflet

Photos 8

Reviews 7

A M.

I went here because several people recommended them. I called ahead to make sure they had the loose diamond I was looking for. They assured me they did so I drove down. I get there and they tell me they have a great selection but not what I was looking for? Minus 1 star I am not a diamond expert but I have done my homework. Understand that the most reliable certification for a diamond is GIA. All the other ones are ok but they will rate a diamonds clarity and color on a different scale. An EGL certified F diamond could actually be a G or even I color if you take it to GIA. Same goes for the clarity.This could mean thousands of $$$ in price difference. I sat down to look at her selection, I found a lower grade at a great price. But after a closer look I realized she tried to pass off a forged GIA certificate that did not have all the necessary information. When I asked for the original she didnt have it??? Why are they forging GIA certs? If you buy a diamond with a GIA cert you can call GIA give them the cert # and they will verify it. This one had no cert #, like buying a car without a vin#. Minus 2 stars She promised to call me or send me the ACTUAL GIA CERT. but I never heard from her again. I feel sorry for all the people that may have fell for this scam. Especially when a couple is excited and looking forward to buying something they tend to overlook details. Minus 1 star I did find an incredible diamond at a great price elsewhere. I dont want to mention the place because this review will look like an advertisement which it is not. Do your homework people, all the information you need is online.

natty j.

My first piece of jewelry was from this store years ago, when I turned 16, I picked out a pair of diamond earrings. I figured this was the place to take an heirloom diamond ring; thats not my style, in to see how much they would buy it for. They said $1500. I told them Id think about it. 3 weeks later, I went back and they said they wont buy it. Combined with having my high end watch destroyed after taking it there to have the battery replaced, I am over this place. They not only ruined my watch that no longer operates, but they also charged me for their mistake of breaking my watch too. It took them 3 months for them to tell me that the watch was broken and they couldnt fix it. They didnt offer to compensate me for my expensive watch that THEY ruined, nor did they offer to replace it with a comparable piece. The best part was that after all that they charged me for replacing the watch battery. Lol. I have heard from 2 people that they took their engagement ring in to have cleaned and unicorn jewelery switched out their diamonds with a lesser quality one. Beware, they have been around forever but are shady & good at it not getting caught.

A Private User

OK Watch Repair - I dropped by to get my movado watch fixed. I just needed the connector piece to lock my links in to place. I found the Watch Repair sign in the back so I went there and was greeted by a nice lady. I told her what was wrong and just asked for an estimate. She took the watch back to the watch repair man and let him work on it. When she came back out I asked her how much and she said $8. Funny that she didnt tell me first before letting them work on it. In any case I figured that was a reasonable price. It only took a minute and she was not even going to give me a receipt. I had to ask for it. I mean what if the next day the watch broke apart because of a poor repair? I wouldnt have proof that I got it repaired there, but she kindly wrote up a receipt for me. Afterwards I inspected the connector piece inside the link and it had black colored tips. My watch is gold, so it was obvious it was out of place. Of course its not a big deal because no one would ever see the discoloration unless I pointed it out, but still, with the reputation of this place, you would think it would be a more quality repair.

A Private User

Arrogant, obnoxious people. I went in with 3 jewelry repairs I wanted done. One was to replace a diamond I had lost. I also had a coupon for a free appraisal on one piece. I asked to start with the appraisal before going into the repairs I needed. Instead of getting just the free appraisal, I got a sell job. Once they realized I didnt want to buy what they were selling, they just left me standing there to rush to wait on a gentleman that came in long after I did. They no longer had interest in me as a customer when it became obvious that I wasnt buying into their high-pressure spiel. I first walked out and then decided to go back and tell them what I thought. The woman didnt even so much as apologize. Not the first time I have been treated this way. I am angry that I even gave them another chance. If you arent someone they think will spend $1000s, they dont have the time of day for you. The gentleman at Poway Fine Jewelers treated me like a valued customer and was happy to get my repair work. He got my business today and will get it in the future.

Elvin Lai

Best prices and best service in town. Being a family owned business, they know how to take care of people and treat people as their own family. I have been a customer here for years buying watches and repairing sentimental jewelry my father left behind. Recently bought my engagement ring here and they spent extra time to educate me on ratings and settings so I could find the right one to fit my budget. They also spent an additional hour and a half showing me how to identify and find the key "finger prints" on the diamond. This family owned business operates with honesty and integrity. I would never send any of my friends any where else.

Melinda Humphries

I lost a small diamond in my ring and I brought it in to get it replaced. When we bought the ring, Unicorn told me that they would replace any small diamonds if they fell out. I brought it into today and they told me they wouldnt replace it. They claimed a prong broke because I mis treated my ring. Well, they went back in their promise. I wanted to double check with other jewerlers if that was the case that a prong broke, and they all told me no. That the craftmanship was poor qaulity. Not only did they go back on their promise the lady was VERY rude and lecturing to me. I am very disspointed Unicorn.

Ted Lozano

If you are looking for a fantastic selection of different jewelry, ones you will not see other places and very fair prices, you have to stop by Unicorn Jewelry in Rancho Bernardo. Even if you live far away its worth it!!! I live in Del Mar visited a couple local places and my husband told me about Unicorn. I worked with Fred, but everyone was so nice and professional and happy to see me!!! They really care about YOU and not just the sale. I cant say enough good things except they will be the only place I shop for jewelry in the future. Thank you Fred for your help!!!! Vikki Lozano Del Mar