Office Depot

Category:	Office Supply Store
Address:	1101 Industrial Rd, San Carlos, CA 94070, USA
Phone:	+1 650-637-9200
Site:	officedepot.com
Rating:	3.1
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 100

Reviews 21

A Private User

Went to return a projector screen, the steel tripod-base of which was damaged directly out of the box. The store manager on duty refused the return because obviously the box has been opened. Of course the box is opened, how else would I find out the product is damaged? Then the manager switched courses and said, Well, I think you damaged it during use. Impossible, as we never used the damaged screen. I didnt know what to say -- hes basically accusing his customer of lying. Eventually he said I had two options: an exchange, or hed call the police to remove me from the store. I was trying to keep the conversation discreet, but the manager was making quite a loud fuss. Frustrated and embarrassed in front of other customers, I accepted the exchange. And I regret doing so -- I should have been more courageous and stood up for myself. This is wrong. Shop elsewhere for overpriced pencils.

zak stamps

Management is rediculous. The employees were out taking csre of customers while he sat in the front. I had stood in line for a quick minute then realized I forgot my wallet so I told him I was setting the item down to run out to grab my wallet. He had plenty of time to call someone up if he had a problem with it, yet when I walked back in he yelled out to his employees where are my cashiers why are there no cashiers at the front desk. I stood there waiting for him to find a cashier instead of him taking care of me and ringing me up WTF

George Holland

horrible customer service, and extremely slow (a line of 5 people takes 30 minutes). I asked for a specific ink cartridge for my printer, and even handed they cashier the tag that is specific to what I need. she grabbed the wrong one which was double the price of the one I need, if I hadnt been paying attention, I would have paid double for the wrong product, and then she had the audacity to act like it was my fault.

Maryann Hansen

Went for the back to school doorbuster and everything was gone. Less than 48 hours after the advertisement went out. When I asked to speak to the manager the cleric said the manager was busy. They carry limited numbers of door busters in the hope that you will purchase other supplies not on sale. About as close to bait and switch without it actually being bait switch!

Casey Oliveira

Service was Okay. I went during black Friday for their all in one printer that was $10 With the rewards, but the rewards never registered. We ended up paying $60 instead of $10, Then I went to customer service and asked about my rewards, they said they had made a mistake and fixed it.

Eric Rosenblatt

Great customer service, very helpful and pleasant management for the most part, has large selection of supplies including pens, pencils, calculators, storage boxes, and lots more! Also has a wide variety of furniture and tech merchandise.

Patrick Au-Yeung

Helpful and friendly staff. Nice selection of products, though you can get better pricing on Amazon. If you need something immediately then this is the place to get it.

Maksym Nikitin

Love this place. Large selection of different office goods. Prices are not cheap, however you can find whatever you want in one place.

Chad Okada

Office Depot carries office supplies. This location is helpful and has been here for a long time.

Maya Manriquez

They were so nice, over all Mr Miguel because he helped me to find some supplies that I needed

al monster

Self help all the way. Good selection and fair prices. Non existent staff.

Jose Antonio Gomez Alvarado

Favil acceso.

Matthew Young

A depressing store with unprofessional employees.