Office Depot

Category:	Office Supply Store
Address:	1761 E Bayshore Rd, East Palo Alto, CA 94303, USA
Phone:	+1 650-327-7600
Site:	officedepot.com
Rating:	3.2
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 24

Reviews 26

Diana Alvarez Kaba

They had me over 15 on the phone waiting to find out whether they had the printer cartridge I was looking for. Talked to 2 different people because the first one "disappeared", even had to go look for the cartridge number myself online (printer number and color were apparently not enough, and they said it would take them an additional 15 to look for the number online themselves, even though they seem to know exactly how to look it up). AND had to repeat the printer and cartridge number at least 4 times, since they got wrong repeatedly. Either the systems or the people, but something is very wrong with this stores management. At least they were nice.

Maria Huerta

Not much of a variety as other places, staff is helpfull however when asking if they carry a certain item was told they didnt carry it however by accident I found it so staff needs to learn more of what products they carry. However under new management now so hopefully things will be better in the future as originally I wouldve only given 2 stars, but they are doing better than they were previously.

Chelsea Rodriguez

Unbelievable how unprofessional and unpleasant their customer service was when I was calling in to this location. Whoever was answering the initial calls to transfer you to the right department spoke WAY too fast and had the worst attitude that left me feeling unappreciated as a potential consumer to their establishment. I guess Im going to Frys now...

Cory Lui

Though youre able to find what you want this place looks and feels empty. The selection is not too impressive either which forces you to settle in purchasing something. Finding what you want is difficult too without asking for help. There seems to be plenty of people working there though not on the floor so its hard to find help.

M.A. Rohani

they messed up the print order I placed when I was in a rush for an event. it was so embarrassing. when open the prints pages were printed half way. nobody bothered to check one page and realized theres something wrong.

Shobhit Gogia

Whenever I go there to get an electronic scan of my documents, I return empty-handed. Their computers can never read my USB drives, and they are not allowed to email the electronic scans to customers email addresses.

e a

Im not employed at Office Depot but I would assume the employees and or manager would know the difference between a toner & a cartridge in a printer since they sell them..I guess not

A Private User

They couldnt make a return on a wireless mouse I bought about a month ago. Even with the recipt They have a 2 week policy for returns. 2 weeks? That is outrageous.

Karolina

Overpriced byt if you find the same article on internet cheaper they adapt their price l paid $29 I instead of their price $44 for a tonner .

Jeffrey Rissman

Empty and cavernous, with few products and fewer customers. Didnt stock the product I was looking for. On the upside, friendly staff.

Kevin Cooper

Ugly layout, out of stock of most items, seemed to be preparing for liquidation. I hope its not always like this...

Alex Johnson

The store is showing its age. Staff is generally slow, incompetent, and disinterested in assisting patrons.

Michael Braun

Standard, had issues with applying a coupon and tried to sell without actually applying discount.

Andy Wen

Empty warehouse, run down place. They have basic stuff, but customer services still sucks.