Verizon Authorized Retailer - A Wireless

Category:	Cell Phone Store
Address:	1804 19th St #101, Sacramento, CA 95811, USA
Phone:	+1 916-447-2300
Site:	awireless.com
Rating:	4.2
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–7PM

Location

Photos 9

Reviews 14

Priscilla

I always have the best customer service ever at this site. It does not matter who may have started helping me, the reps are such great team players that sometimes several reps may help me at the same time, e.g. one is downloading my stuff while another is checking my daughters account for me. AWESOME. This includes the manager who was kind enough to apply for my rebates which would have taken me twice as long to complete. This team at this facility is the greatest!

Gideon D

So much trouble getting upgraded. Suppose to be easy, so far I have spent a total of 18 hour between customer service, calling the store, talking to apple rep, rebate department, 5 Verizon customer service have to tell the situation over and over again. Manager at the store, leaving a message but the store not getting back to me. It seems like there are so many miss communication. My whole experience is a nightmare.

Oblio Arrow

As service stores go, its way better than most. Of course sometimes theres a wait but its because theyre thorough. I know because theyre thorough when helping me. Makes me glad because I walk away reassured in the information provided. The staff are always friendly and never condescending, like some other places. If youre lucky enough to get Matt, then youre in good hands. Hes never steered me wrong.

Amir Tahaei

Worst experience ever! They charge you for their service for Verizon and call it their commission fee, and when you call and requests to talk with manager, they dont give a damn to response or call you back! They are not honest enough even to tell you that its their policy in advance and be transparent about it!! Try to stay away from them!!!

Ruben Lizarraga

This store is SO helpful! Selena, Michael B, Matt, Crystal, and Josh were all very attentive and patient and helped me with all my inquiries. They guided me through step by step how to transfer data from my new phone to my laptop. Theyre all about providing EXCELLENT customer service! Im a happy customer because of them.

Lila Wallrich

Misplaced my phone and had no luck getting it returned. I was dreading going through the hassle of replacing/restoring, but Salena made the process almost painless. She helped set everything up and even helped make some account changes that will save us almost 25% monthly. Highly recommend!

John Cowgill

How the hell do you call the store? The number on here just takes you to Verizons automated line with no option to just speak to someone in the store. The 916-419-6200 number does not let you speak to someone at this store.

Jackie Crowell

Been with version since about 4 years relocated to Sacramento California from Nashville Tennessee Verizon has the best service on the market

alfredo Rivera

The manger lam is the best customer service rep i have ever encountered . Ask for lam and youll never be un happy

Tanner Craft

The young man at the desk helped me reactivate my new phone in 5 min flat. Great Service!

Dawn Schuman

Salena was very knowledgable and helpful. She has great customer service!

A Private User

Sales people rather talk to each other then help customers.

Q Thlang

Great service.