Boost Mobile Premier Store

Category:	Cell Phone Store
Address:	2925 West Capitol, West Sacramento, CA 95691, USA
Phone:	+1 916-245-8600
Site:	boostmobile.com
Rating:	3.7
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–5PM

Location

Photos 11

Reviews 4

Junior Rodriguez

Customer service at this store will need complete retraining on how to properly handle transactions with the general public. I went to pay my bill on March 9, 2016 at 7:30 pm. I asked the Boost representative at this store why was I sent a bill credit via text of $25.00 on my account and it only showed $15.00? The response I got was your lucky you got a $15.00 credit because most people dont get a credit at all. Not a professional response at all when you sit there making better then minimum wage at a computer. The better response should of been...let us go into your account an find out what is actually going on. Take a little pride in you work ethics when your dealing with the general public. Well long story short , it was handled professionally by an "actual Boost representative over the phone and it was resolved quickly with no hesitation and come to find out I had another $60.00 credit on my account to pay for Aprils bill. See what happens when you take pride and the time to do your job in the proper manner.

Stefany Blomstedt

They dont have real phones on display to test and even tho the guy was very nice and very friendly he didnt have any knowledge of the phones. I know it not his fault we all need jobs to live but they should train them better. I couldnt get a phone cause he could answer my questions about them.

Nina Singh

Very good customer service I switched from metro to boost mobile and I got half off on the Lg Stylo 2 valued at 160 but only paid 95. And got the unlimited plan because its only $50 and comes with FREE music streaming (pandora, Napster, I heart radio, Spotify) and 8gb of hotspot!

Rav Prasad

Best customer service