Category: | Cell Phone Store |
Address: | 2465 Sand Creek Rd, Brentwood, CA 94513, USA |
Phone: | +1 925-634-2711 |
Site: | att.com |
Rating: | 2.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–6PM |
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Ronnijun Panugaling
Dont go to this location, theyre absolutely useless. Go to Walnut Creek it will save time. The workers there have no idea what theyre doing. I came in for a broken phone, told the first rep. "Im here for my broken phone" and showed him what was wrong. He put me on the waitlist to get helped. I waited 40 minutes, and the next sales rep. asked me how he could help me, I told him the same thing, and he told me there was nothing they could do at that store. So they made me wait 40 minutes when they couldve told me that in the beginning? Then they redirected me to the Walnut Creek store, AND GAVE ME AN OLD ADDRESS and an outdated form. So I had to call them and wait another 15 minutes for them to pick up their phone and tell me that the location moved and is at a new address.
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schaylite sibley
Horrible guy standing at the door doing nothing then tells me its gonna be a 45 min wait theres 3 people a head of you im like what are you doing. So stupid. Corp needs to change somthing becquse this is bull
AA
Aaron Bartell
Anthony took great care of me. Kudos to Anthony! Ed helped me as well and did a great job. There manager Courtney saved me $$$ super happy!!!
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Charles Curran
The AT&T store at the Streets of Brentwood doesnt answer their phone. They dont appear to know what business theyre in.
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Kimberly Dunn
The service was good but not having your phone in stock when its the most popular is unacceptable
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Nathan Rose
Roosevelt was awesome, he hooked us up with a great plan. Courtney was awesome as well.
NO
Nonya Business
Worst customer service ever. Do not waste your time here. Useless, lazy workers.
AA
Aaron Rogelstad
Only able to transfer contacts, no other data, pictures etc to a new phone
A
A Private User
For anyone going there. They close at 8pm not 9pm.
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AdaJesus Chibuikem
Friendly customer service. No problems
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Alvin Prestosa
Lazy asses dont answer the phone???
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joe martinez
Staff is very helpful
MI
Michelle Bryant
Very friendly staff
PA
Patrick Brooke
Friendly staff.