The Ultimate Back Store

Reviews 3

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Tair Z

My experience with The Ultimate Back Store was an exemplary one. I suffer serious nerve damage in my neck, elbow, hip, and down both legs. Finding the right recliner proved difficult, yet revealed the extraordinary attention to customer satisfaction that the owner, and genuine nice guy, Gil, extends to every client of the Ultimate Back Store. The first chair I bought seemed perfect, but after using it in my home a few days, I realized it was not the right one for me. (My husband, however, bought the same recliner and still loves it.) Gil took back the chair with no hassles. Then, over a two week period, he loaned me three different recliners, delivering each one free of charge, until I found the right one. He did this without complaint, nor any hint of being disgruntled. He understood my needs, and helped me through this difficult process with grace and kindness. He treated me fairly, and says he’ll sleep well knowing he did right by me. He told me he loves his job, and loves helping people. And you know … I believe him! Go see Gil, and his knowledgeable, friendly sales team. You won’t regret it. Tair Z. Sacramento, CA

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Kenna McHugh

Its 10:30, and the place isnt open. I drove all the way over here to check out the store and its not even open. Its supposed to be opened at 10 a.m., but its dark inside and the door has a lock around it. The guy was late because of traffic. Currently theyre working on currently theyre working on Interstate 50. And I know its really tough driving on freeway when theyre doing work on it. The guy was really nice I found what I was looking for. So yes, I recommend this place. Just call before you come to make sure theyre open.

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A Private User

I work at The Ultimate Back Store and would like to invite you to come in. You get a 10 day full money back guarantee on most products. We will fit you to a proper pillow and let you take it home for a couple nights to make sure its the one for you! Family owned and operated since 1992