99 Cents Only Stores

Reviews 6

AN

Andie Dawson

Im editing this to show that I did speak to Raoul, the manager, and he is addressing this incident. I also raised the stars to 4. Hopefully this gets fixed for the future as well. : I usually love the 99 cent only store. You can get some really great deals here if you know where to look and when to come. However, I have had an ongoing problem with this location, specifically. This is supposed to be the 99 Cent ONLY Store, but there are a lot of items that are more than 99 cents. I dont mind this since there are some really great deals to be found that they may not have had if it werent for them selling them for $2.99, for example. HOWEVER, if its clearly marked $0.99, thats how much it should be. Now I know that sometimes the signs get mixed around. So, I try not to be too irritated when its not as clear, but I think I should mention that other 99 cent only stores ALWAYS honor the marked price. This store NEVER does. They act like there is nothing they can do. And since Im a regular at several locations, I know that isnt true. To make matters even worse, sometimes Im well aware that an item SEEMS like something that should be more, but it is marked $0.99 or isnt marked, so I ASK SOMEONE, they tell me its actually $0.99, then it rings up higher, I tell them what was said and who said it, and they still dont honor it. WOW. Thats really bad customer service. This happened to me today. They put out the items from the cold shipment. They had the maple bacon that is usually $1.99, but the sign just reads $0.99 for the whole cart. And sometimes it is cheaper, so I ask somebody who works there and usually works in the back. I stop him, HOLD UP THE BACON and say, "this is 99 cents?" "Yeah, but theres a limit of 2." I say, "ok," and head to the front because there isnt anything else I wanted. When I got there it rang up $1.99. I told them that it was marked $0.99 and I asked the guy who was back there, he told me that it was $0.99, but that there was a limit of 2. They basically shrugged it off, and asked the manager?? / other cashier and she said, "its $1.99." Then they acted like they couldnt do anything about it. I reminded them that the other guy told me it was $0.99. I even tried to describe the guy so they could ask him about it. Its as if they dont even care what the advertised price was or what the employee representing the store said the price was. Its like everything you take is at your own risk because it could be any price at the register and thats the only price theyll go by. Its like youre gambling on whether or not you can even afford the items in your cart because who knows what their price really is? Its a horrible way to run a business. Especially a business called, "The 99 Cent ONLY Store." -.-

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GI

Ginger Morris

This is the best location of all the 99 cent stores. Its clean and I always find a bargain here (something that I would pay more for somewhere else.) I have been shopping here since it opened, I mainly go for the fresh produce and and deli...sometimes they get some really good items! Unlike, others who have commented here, I have never had a problem with any of the employees there. They are always very nice and courteous. It is not the responsibility of the cashiers to put your purchase in your cart. If a customer is missing something, its because they werent paying attention to make sure they collected all their bags. I have had cashiers chase me out into the parking lot to give me something I forgot. Also, I work in retail, they are watched like hawks by management and they "do not steal from the customers" that is ridiculous. They would lose their jobs and never work in retail again. The only con about this location is the parking lot. It is so congested due to so many businesses in the center there.

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VA

valerie maseuli

I LOVE THIS STORE lots f fresh produce and name brand items at sometimes 25% of retail I, starting to think that companys start new products here to see if people like them and then move them to the market and take the price up. ;lol. I buy treats for my kids to share with their classmates,office supplies, treats for my grandkids, stocking stuffers,snacks for work etc... I dont like the fact that they are carrying things that are no 99 cents only now but i have to admit that i do buy the butter for 2.99 and some other items as well. I love their flag bags that coem out every year around 4th of july and i stock up on them every year. I buy candy for candy leis here and the ribbon and saran wrap as well. i watch all year cute little items that make thoughtful gifts for Im thinking of you days. Their rasperrys actually taste good and the blueberrys as well.

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NE

Nelson Aldana

I just went to buy some groceries and the cashier Black African American by the name of Tifanny was so rude, unprofessional, making faces and laughing sarcastically in my face....why? just because I wanted to make 5 transaction and said I couldnt do it and so, she asked me if I wanted to speak the Manager (Jorge) I guess that is why he is a manager very polite told me to but, when I asked where is that policy written that only 2 transaction per costumer said there was none but, it came from his manager which was not at the store and all of this talking to him, the cashier making faces and expression and laughing sarcastically....I took a picture of her to put it on facebook and youtube for her actions not qualify to work with the public...at least Jorge the manager came out with me and apologize for her attitude.

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LO

Lorraine Pozniak

I love 99 Cents Only Stores, in general, but not this location. Yes, it looks very nice, but the employees steal from my friend and I, unless we watch them like hawks. Wed rather go a little further to the one at Baseline and Archibald, because nothing ever "goes missing" there. My friend used to buy over $100 worth of stuff there every two weeks, but not everything she paid for would make it out of the store with her. That never happens anywhere else. They used to take advantage of the fact that shes buying so much, but weve had enough. Its happened to me, as well, and I usually buy no more than $20 worth of stuff, and only at this location. We refuse go to this one anymore, and, unfortunately, this one is closer to where I live. Thieves...

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BR

Brittany Hackney

Im just there for the products which I love and the service is decent . That user Nelson who wrote that review with the 1 star really needs to a life. Yes, if your service is not adequate you should go to the manger (still extra but whatever). But to mention her race, as if having an attitude is only limited to one, is completely unnecessary and ignorant. Then to post pictures of her on social media w/o consent shows you how much time this person has on there hands smh. Ive never had a bad experience there and if I should have one in the future, Im going to assume that person is having a bad day. If you read this all you real

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