FedEx Office Print & Ship Center

Category:	Print Shop
Address:	1473 Fitzgerald Dr Suite 105, Pinole, CA 94564, USA
Phone:	+1 510-243-0392
Site:	local.fedex.com
Rating:	3.8
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 19

Reviews 10

Christine On

I dont go to the Pinole FedEx unless I have to. While they do get the job done, their customer service is poor. I waited 10 minutes at the front register for someone to help me. Eventually, a guy who works there wandered over to the front register area. He proceeded to completely ignore me--did not even ask if I had been helped--and then assisted the customer behind me. So, I took off one star for that. Then, a lady came over to help me, which I was thankful for. However, her attitude was awful. She acted like she hated her job and that helping me was the last thing on Earth she wanted to do. Another star off for that. That said, the packages Ive shipped have reached their destinations, so I feel that a 3-star review is appropriate.

Lucia Jones

I believe this location could use some improvement in the areas of customer service and customer satisfaction. Sometimes there are two reps and only one helping the line. The personnel working at this location seem unhappy with their jobs and often feel as if they don’t want to assist you at all. It really makes me feel like I’m in the east coast, somewhere between Manhattan and the Bronx. They have no sense of time and are completely mindless of their customers need for quality and expediency. It really reflects poorly on the management team and company standards. My two cents to the management team: DO SOMETHING!

Scott Arjun

1 person working...really Whoever manages this place needs to be fired. The poor lady upfront is tying to deal with no less than 11 active customers. Automating payments on some of the devices is no substitute for service in an interactive environment such as FedEx Kinkos.

aschwarz kathie

I feel like theres no need to search further for a company to meet my printing needs.

agerueta yolonda

Hopefully the images I uploaded dont get distorted and come out blurry.

kevin ruf

Im thankful they still exist when I need them.

pbr zip

Dropped off package quickly and easily

Behrang Aghili

I love here and its nice Staff.

JimE C

Simple easy service