Category: | Home Improvement Store |
Address: | 409 N Fair Oaks Ave, Pasadena, CA 91103, USA |
Phone: | +1 626-792-2196 |
Site: | pasadenatruevalue.com |
Rating: | 4 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM |
T.
t. hunter mccann
Came in for hinges to my screen door, only one other customer in the store. At first 2 of your gentlemen were very helpful. One walked me over to the hinges near the back and pointed one out. I expressed confusion and he said "Thats all we have there" and quickly walked away getting on his phone. I made it clear I still needed his help but he ignored me. He had recommended the wrong one. I had brought the screen door with original hinges into your store for reference. I found the other gentleman who pointed out the correct hinge and also quickly walked away, still no other customers waiting. I purchased the hinges, left not realizing I needed specialty screws, as I was preoccupied with being screwed by your employees. On my way now to another hardware store to get what I need, very disappointed with your customer service. I really try not to go to Home Depot, your guys make it hard...Update: Realized you sold me the wrong hinge, shopping correct one online
J.
J. Eby
There are several very good hardware stores in the Pasadena area that trigger wistful nostalgia for a time before Home Depot put plenty of them out of business... and this isnt quite a Crown City or Berg or Arnolds (in Sierra Madre), but its the closest to where I live and theyve always batted 1000 when Ive needed a specific tool, plumbing or electrical part. Plenty of helpful/knowledgeable staff present; Ive never had to hunt someone down for help.
AA
Aaron Taubman
Need just a pint of paint or a very specific size of bolt? This is the place, youll be in and out in a few minutes. Compare that to walking around for an hour in Home Depot - lost and no one to help you.
MI
Michael Holmes
Friendly staff and very helpful. Had car key duplications and red headed gentleman named Robert even came put to the parking lot to test them. Perfect job.
MA
Marcelo Rueda
Se encuentra lo que busca aunque un poco mas caro
SH
SH
Great service and a good selection of stuff. Come here for hard to find nuts and bolts that Home Depot doesnt carry.
JE
Jeraldine Goodman
The order process was very organized and everything worked well. Very simple, I appreciate that!
SC
Scott Edwards
Not always the cheapest but really nice people
MA
Mabel Lung
Nothing but friendly and superior service!
NI
Nizar Kailani
Double the price of home depot
HI
Hilda Morales Guzman
soo helpful,i love it....!!!!!