T-Mobile
| Category: | Cell Phone Store |
| Address: | 1300 Broadway, Oakland, CA 94612, USA |
| Phone: | +1 510-986-0874 |
| Site: | t-mobile.com |
| Rating: | 2.8 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–5PM Closed |
Location
Photos 6
Reviews 11
JE
Jer Bear
The manager Jeffrey, (Jeff, as hes quick to say), IS IT. And I.T. is it. And he knows his______. Nice guy too...runs the show well for T Mob, theyre lucky. Good show Tmobile...u may get a 15year Verizonite outta tha deal!! I just hope the rest of your customer service is the same standard of excellence, because thats the most major factor: How they are at working with us client base. YOU CAN EMPOWER YOUR PERSONNEL TO LEAVE US HAPPY.....AND THAT I$ LOYALTY FROM SATISFACTION. Improve there and the market will be yours. Youre welcome, and Thanks!! Esp. Jeffriendly
A
A Private User
After waiting a half hour while the two employees attempted to fix a womans computer, I ended up walking out. I wasnt even acknowledged until 15 minutes in, and then it was just "Ill be with you in a moment sir" followed by another 15 minutes of both employees staring blankly at the womans laptop. Buying a phone isnt rocket surgery, damn.
AL
Albert L.
Came in on second day of opening just to browse around. Workers fighting over to see who come and offer me their service. Pressure to buy and buy more is their main selling point. All I wanted was SIM card for traveling. Walk away empty handed not wanting to return any time soon.
C
C Miller
Wasnt a good experience by any means. BTW: put T-Mobile the last on your list of providers. In a nutshell, the phone service doesnt work and the internet service the same. Youre paying a lot for 1-star quality.
PE
Pepi Ross
Helpful whether or not a sale is made. Completely honest. Jeff is a *great* store mgr. My Galaxy S3 was just stolen and Im going to the Broadway T-Mobile store to replace it.
HE
hezekiah el
The Broadway location is far more in to getting the results of the customer resolved in a timely manner and very professional as well good job!
JA
jared russell
Wortham customer service over, however the support staff does a good job
KI
Kiersten Cherry
Good service.....not the fastest but good quality service
JO
Josias Baez
Great service for travelers with the 1 week Sim.
JA
jayv carz
Clerk rude with customers.
MA
Mary Smith
Needs to be closed down
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