Pave Fine Jewelry

Reviews 8

A

A Private User

We absolutely love our engagement ring from Pavé. We have only good things to say about Pavé and were so thrilled with the finished product that I promised to take my time and write this positive review... Sonja helped all the way through with the design and production and will always be remembered as an integral part of our engagement ring story. When my girlfriend and I began looking for engagement rings, we figured we’d get an off-the-shelf ring. Sadly, we were dissatisfied with the rings we found in various jewelry stores – boring, weird, cheap, etc. Still, Pavé had the best quality, both in jewelry and service. We then asked about Pavé’s custom process. They gave us a price much lower than I expected, and even lower than I was planning to spend on an off-the-shelf ring. Sonja quickly sketched up a concept for the ring – we instantly fell in love with it (unlike Sonja, some jewelers will not draw until you put money down). We said okay to the price and the work began. (FYI: Pavé does not haggle, and, the price never changed from that day). We had an old European cut diamond for the center stone – Sonja loved it, incorporated it into the ring design, and safely took temporary possession of it (Pavé is more than trustworthy). Two weeks later we had a wax cast of the ring. Twice we wanted minor changes to the design and Pavé happily included them. Once the wax cast was perfect, we gave our approval to cast the ring, and it was ready two weeks later. It was more beautiful than I imagined. And of course, my girlfriend said YES, and still stares at her ring in excitement to this day. All in all, the custom process lasted about a month & a half. Pavé uses CAD to design the ring and a connected machine to cut the wax cast – very technologically cool. Pavé would be even better if they had a large portfolio in their showroom of their other custom designed rings and if they provided CAD images of the ring design prior to the wax casting. We will soon get our wedding bands from Pavé, also custom.

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MI

Mike Burton

This review is based purely on their watch services, not on anything related to their jewelry. Their jewelry and customer service seem great in general. I recently took six watches in to get new batteries. I was warned that they couldnt guarantee water resistance, which I was fine with. Of the six, they were only able to replace the batteries in two watches. One of the two developed condensation inside the watch face within a few days, and upon inspection I was able to determine that there was a visible gap between the watch and the back cover. Apparently, the technician rearranged the order of the screws which caused them to no longer fit perfectly. I subsequently took the watches to an actual watch repair store and had them back in working order the next day. If you are thinking about taking your watches to Pave, please know that watches are not their expertise.

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CA

Catherine Claus

I have indiscriminately shopped for fine jewelry around the Bay Area for years. I have had a tremendous experience at Pave at an industry that can be difficult to navigate. The staff have insight, are accommodating, and gracious.The manager Susanne is incredibly helpful. Recently I worked with Joseph to create a pink spinel ring- and the process was an absolute delight and the outcome even more thrilling. The quality of the work is of the highest standard.

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AN

Andrea Aramburu

I had my moms wedding ring and another ring re-sized for me. It was $80 I believe for both rings and cleaned my engagement ring while I waited. It took about a week, but it was such a whirlwind before the wedding I cant really remember! They were super nice and really attentive.

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CH

Chriss Foster

Personal care and attention when purchasing the finest selection of jewelry. Every person encountered is prepared to extend the best possible service with professionalism and courtesy.

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SA

Saul Barodofsky

Fabulous creations. Powerful and inspiring. Fun to wear, even years later. So happy we found you.

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MI

Michael Stroud

A little pricey compared to other jewelers. Staff is nice and very helpful though.

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RI

Richard Hintz

Good selection, service, and (considering everything) value

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