Menlo Velo Bicycles

Category:	Bicycle Store
Address:	433 El Camino Real, Menlo Park, CA 94025, USA
Phone:	+1 650-327-5137
Site:	menlovelobicycles.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–7PM 9:30AM–6PM 9:30AM–5PM 11AM–4PM

Location

Photos 40

Reviews 26

Darius Wiles

I bought my first road bike here. I was considering either Specialized or Trek, and went to this shop because they rent Specialized road bikes similar to the one I was interested in buying. I paid $50 for 24 hours, but this was deducted from the price of the bike I eventually bought, so its an excellent way to try before you buy for free. The staff spent a lot of time explaining the differences between the Specialized models, configuring the rental bike and the bike I bought and answering the many questions I had about looking after it. All the guys that work in the shop are helpful and have extensive knowledge about bikes. They may not seem as friendly as staff in other shops at first (as pointed out by an earlier reviewer), but once you get chatting they are all great guys. Overall, I had great service and love my new bike.

Simon Karpen

Menlo Velo is a small, old-school bike shop that gave my LHT the best tune-up its had yet, and did a top-notch job fitting my wife for a new bike. Its very much a "human scale" place; dont expect to find twenty racks of team jerseys. They do get busy on weekends (if you need something complex go during the week!), and dont always have everything in stock but can get virtually anything. While you can order stuff cheaper online, the cheap stuff doesnt come with expert advice or installation.

Teresa Callen

Ive been patronizing this shop since I moved to Menlo Park in 1991. They take great care of all the bikes in my family, and we find the service here personal and the bike mechanic work to have good quality. I prefer the atmosphere here to some of the slick shinny places close by, as Menlo Velo has a personal touch that makes me very loyal. They have done some great fixes for us over the years and deserve five stars from a family who has known the business long enough for an honest review.

Gabriel Rossmann

The service and friendliness here is unparalleled. Bike shop visits have given me headaches in the past, but this was so pleasant and painless. Rolled in with a bike new from factory with a small list of adjustments I thought were necessary. Without skipping a beat, they picked out the adjustments that mattered, suggested skipping ones that didnt, and added a few that I missed saving me time/money. All with a smile. Truly a notch above most other places in the bay.

Trevor Strohman

There are bigger bike shops out there but I havent found a better one. I bought a Breezer there 5 years ago for commuting and Ive put about 10,000 miles on it. That bike has been through a lot but its still going strong. I just had it in for repairs and they did some creative riveting to salvage my rear fender and chain case, and it didnt cost me much at all. When that bike finally falls apart Ill be back to buy another just like it.

Peter Heller

The whole team is reliable, talented, and extremely knowledgable about their products and services. This is not just a bike shop, they are collection of consultants, engineers, and therapists. I have worked mostly with Christian and Ranier, and none are more committed to resolving problems and providing guidance. New bikes can be a challenge and they have been there for me every step of the way!

A Private User

The guys in this shop are really knowledgable and helpful. The first time I went in I thought they were a little cold, but just because they dont jump at the customers with a huge grin doesnt mean theyre not polite and helpful. I only have experience getting bike repairs and tips on home maintenance, I have never bought very much here.

Colton Kerrigan

These guys are the best! I bought my bike from them several months ago and they were nothing short of spectacular. They took the time to walk me through my options and didnt push me into anything I didnt need. I keep going back to them because of the great customer service. I highly recommend for any one in the Bay Area.

Ryan Rubel

This is my go to shop, even though there are several shops closer in proximity to my home. Theyre always super friendly, helpful with bike advice, and I trust the work they do more than any other shop. Im willing to drive way out of my way to bring my bike to them!

Angela Hey

I took my bike in with a broken front derailleur. This is a bike shop that really knows bikes. They tuned the bike beautifully putting on a new chain and rear cassette. The staff are pleasant and skilled. They even cleaned the frame.

Eduardo Llach

Great Service - they are very careful and dedicated to making sure your bike is serviced correctly. They also carry great inventory of bikes and accessories. I have several Specialized bikes that are serviced by them.

Joel Enquist

Extremely helpful and honest team. Bought my first road bike here, and I am now hooked on biking thanks to these guys. They share great trails, provide you with advice etc. Now I am a regular. Joel (from Sweden)

Kyle S

The were very helpful. I walked in with my broken bike (busted peddle). I was greeted when I walked in, and was help fairly quickly. Guy showed me a couple different peddles and installed them right there for me.

Clara Meister

Ive been going to Rainer and Christian for 3 years now and Im forever loyal. Best service and advice Ive received from any bike shop in the bay area. Theyre also just downright nice people.

Lindi C

Excellent customer service for my out of town rental. Paid a very very reasonable price to rent a current, top of the line road bike. Would recommend to anyone in the area or visiting.

A Private User

This is a great shop for knowledgeable sales and service. Its small but well-supplied. Lots of Specialized bikes and accessories are in stock and genuine Stanford jerseys are available.

Matt Bush

If you want to rent a bike it has to be here. Amazing service, lovely guys, beautiful bikes like Specialised Roubaix. Good selection to buy too, plus clothes, snacks etc.

Boris Foelsch

The real deal. You know who youre dealing with - there isnt a rapidly changing cast of characters. Good service and real people.

Patrick H

Awesome shop for all the hard core cyclists. Owner was a very cool guy & very helpful when it came to questions on product.

Brad Miller

best mechanics in the area, and not the kind that talk down to the customers! Rainer is a good guy and has a good crew

Martin Matysiak

Very friendly staff, top-notch rental bikes. If I were to buy a new bike, Id probably buy it at Menlo Velo Bicycles.

Yasamin Baniasadi

Good service and knowledgeable staff. The bike inspection we got was quite pricey .

Daniel Silverman

Incredibly rude and unwelcoming. Absolutely disgraceful behavior.