SEPHORA inside JCPenney

Category:	Cosmetics Store
Address:	67 Lakewood Blvd, Lakewood, CA 90712, USA
Phone:	+1 562-634-7000
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 6

Reviews 12

Anastacia Von Hölle

Same as what everyone else is saying. Not a very clean store, displays are always dirty. Always out of stock of many brands too. Hit or miss with employees, but no one interacts with you until youre paying at the counter. Its difficult to get someones attention, and never really greeted as you walk in..not offered help or even told someone will be with you shortly.. When they ask you if youve found everything you needed or how the experience was, almost always guaranteed your answer will be, "no...still out of stock and no one was available to help." I say its OK and gave it a 3 because no one hassles me when Im looking in the drawers that hold extra product because the displays are always empty. Ha.

Angela Delacruz

My experience at this Sephora location was very different from the ones I read. I went in looking to find a NARs foundation that a friend recommended to me. It was my first time every visiting Sephora, and Lita was very helpful! She helped me get skin matched with a shade that fits my complexion. She also recommended a good primer and concealer. She was very nice, quick and really knew her makeup. Happy customer here!!

Jessica rodriguez

First and last visit... Horrible customer service! Walked in adked to get skin matched for foundation and was told machine has been broken down for a while, thats it! No offers to manually help me look for forundation, no advice on any shade, NOTHING! HORRIBLE EXPERIENCE! And sadly this was my firat time at a Sephora!

Katarina Allen

This isnt so much for sephora it more for the brow bar there. I love it when Stephanie cleans me up she for sure takes pride in what she does. Always makes me laugh and is a true artist.

o k

Ive been to other Sephora stores inside JC Pennys but this was less than mediocre. Cleanliness, variety of products and just the flow of displays...just didnt exist. Off to Ceritos! ugh

Cindy Espinoza

By far the worst customers service! I love shopping at saphora but will NOT come to this location again DEFINITELY !!!!!

A Private User

I love it sooooo much best one on one service great returns policy high prices but amazing merchandise so its worth it

Elizabeth Guzman

Waited for about 30 minutes trying to get someones attention. I ended up leaving because they all ignored me.

Ariah Lea

Its a hit and miss. Some days they are nice. Some days they arent. Just depends on their mood I guess

A Private User

Great recommendations....but they dont follow you around if you are just looking.

Biyao Lu

Not many selections but the staff really nice