Ulta Beauty

Reviews 9

SU

Susan Walla

My sister and I came here. She had booked appointments for herself and I for the same time to get our hair curled for an event we were going to. We had A lot to do before hand so we needed to get our fast. My sister appointment was there but not mine. They then its to fix it by booking me after my sisterI. I didnt mind too much since it could have been a computer error. Thankfully someone was a no show and they were able to take me a little sooner. I had just washed my hair in the morning and let it air dry and by the time I got there it was pretty much dry but very very slightly damp. All I wanted was my hair curled too but instead of asking me the lady pulled out her hair dryer for a "blow out" which only lasted maybe 10minutes before it shorted. She went on to curl my hair. 2 or 3 irons shorted while doing my hair. I came in thinking I would only pay around $25 with tip. Normally the curl would be $21 but because she didnt ask and did a "blow out" it was an extra $18, so instead of $21 it was $39 plus $5 tip. I dont make much money and was blindsided by the outrageous exta price. Halfway through my event the curls were almost completely fallen. I was so unhappy not only for the unexpected extra charge but that my hair didnt even last the night. A terrible experience and not sure I would come again for any salon appointment especially if Im going to get charged for a service I never asked for. :-(

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P T-Finke

Please avoid booking your appointment with Amanda Wirth. I had made a last minute appointment to get a simple haircut and was pulled by Amanda. She asked me what I was looking to do and I explained that all I needed was a haircut and showed her a picture. She said "okay let me take you to the back to wash your hair", so I followed her. She sat me at a hair washing station and the proceeded to wash my hair...That is when things went sideways. Someone else comes into the room and tell her she needs to clean her station. She tells that person that she would as soon as she is done washing my hair...She then decided to tell me that she was going to leave the conditioner in my hair for a "few" minutes and left the room. About 5 minutes later someone else comes in the room and asks me what my name is...Then 5 minutes after that another stylist comes over and introduces herself. In the meantime, Amanda never came back. I was just left there with water dripping down my back. Ugh! I politely asked the new stylist to rinse my hair and left. I will not be back! This was truly horrible customer service experience. If you decide to go there be sure you do not get help from Amanda as you will most likely be disappointed.

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KA

Katie Zirtzman

Great place. The employees are so nice and quick to help you to find what you need. They helped me find the perfect shampoo and conditioner for my picky hair and the perfect color of nail polish to wear to work. They even helped my boyfriend find the perfect cologne I know he really likes.

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Martha Gonzalez

Super friendly staff. Very clean and organized store compared to other ones ive been to. Fully stocked even though it was around 4pm

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HU

Huckaroo ramz

Always helpful, I like that I can walk it and tell the employee what I need and they always have great recommendations.

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Danny Medina

Going into a make up store is pretty awkward for any guy but the staff at this location was very helpful and amazing !

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Sarah Handley

I come here all the time for my makeup and I have to say Oscar was the best help!! Great customer service!!

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Jenelle Morrill

I love Ulta! It is such s great store, I can probably live there if they would let me!

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JU

Julie Veen

Great selection of beauty supplies

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