Category: | Auto Repair Shop |
Address: | 1901 S Main St, Lakeport, CA 95453, USA |
Phone: | +1 707-263-5422 |
Site: | lakeporttireandautoservice.com |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–3PM Closed |
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Sasha Rock Meretzky
I dont know what the 4 and 5 star reviews experienced but mine was dreadful. And Im a very optimistic person (check my other reviews). I came here for the first time in January after skidding on black ice. I came here instead of my regular place for reasons I wont get into, and theyve been making me regret that decision all year. First, they did not have the work done 2 days after they said it would be ready. They only needed to align the new tires and they were just sitting on it for apparently no reason. I wasnt happy to be put behind customers who came after me (theyd had my car for nearly 2 weeks at that point) Then, I had to come back not once but TWICE because parts were literally FALLING OFF OF MY CAR. Yes, the plastic shield between tire and engine fell off mid-drive. And they didnt even bother to check the other side when I came back to have them fix it back on....so a little while later the same part fell off of my car on the other side. At this time, one of the ladies in the back office came out to yell at me while I was asking a question about the WiFi. She is not their customer service person (thank goodness!) and later the customer service person called to apologize. Ill to give them that. But it was too little too late to get my future business. Oh and the next time I took my car in to my regular shop for an inspection, to make sure that Lakeport Tire & Auto didnt miss anything else, they found that I had a transmission leak caused by the accident. Good thing Lakeport Tire and Auto missed that, because their parts and labor rates are way higher than any other local shop Ive been too, including Santa Rosa
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Sonja S
Weve taken both of our vehicles here (and a tire) and I can honestly say that we have never gotten better service! Even though this is a "small town", parts that needed to be ordered arrived lightning fast! Vehicles are inspected, quotes given, work performed by experienced techs, happy smiling faces driving away without gaping holes in wallets! I know you cant please everybody all of the time, but were happy campers! Great customer service, detailed explanation of whats going to happen, calls back as promised, seriously, you cant go wrong here! When you need to get your vehicle repaired (or need tires) and are stressed out about what could be wrong with it, these guys have your back! Understanding, compassionate employees that know what its like to be without your ride. They go the extra mile to get you back on the road. Were customers for life! Thanks again!
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A Private User
I used to take my truck to mackeys, but after I had them put new wheels and tires on my truck, it started shaking and wouldnt go away, so after several attempts (4 times)at them fixing the problem (which was usually just trying to balance them) I decided to take it to Lakeport tire and auto service. within 2 minutes of it being on their service rack they found the problem. It was a loose upper balljoint on the passenger side. They let me see what was wrong with it too which was nice, it definitly helped me understand the problem. I had it fixed that day and have been a customer since.
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Barb French
Bob and Julie are honest, hard working local people. We have trusted our vehicles to them for many years and never have we had add on problems or a huge bill because they find something as there is at other repair places. We trust them and they give us the best service, are friendly, and their prices sure beat the dealerships. They even send us coupons for discounts on oil changes, etc. HIGHLY RECOMMEND!!! If there was a 6th star I would give it to them. Thanks Bob, Julie and your team of technicians!
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David Garzoli
If you value professionalism, a clean and orderly business, a qaulity product and excellant customer service, then Lakeport Tire & Auto is the place for you. You may be able to save $20 at a nearby shop as long as you dont mind the local filthy tweeker torquing (or not torquiring) your lug nuts. This place is a professional class act from start to finish and I highly reccomend it. Thank you Lakeport Tire & Auto!
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Gary Leininger
Bob and his team always do a great job. They also keep an eye out for any potential issues that may crop up in the near future and this has saved me a lot of grief I am sure. I recommend this shop with 100% confidence and I am really glad that I found them 3 years ago and they have always completed work in a timely manner and best of all they do it right.. I will stick with these guys from here on out.
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Kerry Lopez
The staff members at Lakeport Tire & Auto are always knowledgeable and friendly. I feel safe knowing that they will give 100% attention to my vehicle. Due to their earnest care and concern for my safety, I feel completely confident getting my vehicle back from them after maintenance or service has been performed. Without a doubt, I highly recommend Lakeport Tire and Auto for all of your vehicle needs.
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Jonelle Sornes
I appreciate the service and experience of all personnel. Furthermore, whenever I have experienced an auto emergency your shop is readily available to assist in a timely manner. Thank you.. thank-you...thank-you
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DIANE DICKINSON
I feel that they treat my car as if it was there own. Every time I go in, I learn a little more about my car. I also like that they know my name when I walk in!
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Nancy Hendricks
My car is only 41% complete on vehicle health improvements, but the car has responded phenomenally to the work already done. Fantastic difference.
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william chambard
Called first thing in the morning. Bob got the car in by 2:30 to replace all tires and 4 wheel tire alignment service. Great job. Thanks
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Lisa Prather
Superior service at a really competitive price. I also appreciate how much they give back to the community. I am a life-time customer.
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Chelsea Wind
Great, affordable local shop saved our tire when we picked up 2 screws when visiting Lakeport. Quick and friendly. Thanks!
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Angela Acord
Bob is courteous, fast, fair, and professional. I have taken my vehicles to him for years.
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Gary Ware
Over the past 14 years Ive always had fair treatment and good service here.
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ferguson shane
Very proffesional, friendly, thorough & they get the job done right.
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Georgia Dunwoody
Quality service and products all the way!
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Jennie Mackey
Love the drive-in. We need more
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percy marceau
Superb and thoughtful service
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rick bertolette
Friendly and professional
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Carol Perdue
Great customer service
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Elizabeth Creekpaum
Quick service
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Sasha McQueen
Shitty