The UPS Store
| Category: | Shipping and Mailing Service |
| Address: | 16835 Algonquin St, Huntington Beach, CA 92649, USA |
| Phone: | +1 714-840-3850 |
| Site: | theupsstorelocal.com |
| Rating: | 3.5 |
| Working: | 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–4PM Closed |
Location
Photos 6
Reviews 8
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A Private User
The costumer service was atrocious! I get to the store and the gentleman behind the counter on the computer doing something that is clearly not work related. I say excuse me and he nods, but doesnt reply. I ask him if I can print something out for my mom for mothers day and he groans and says, "sure". It gets printed out with an awful amount of cropping around the photo. I request to see another copy of the photo that is not cropped because the first was not something I was going to use, nor was it suitable for a mothers day gift. Begrudgingly he prints out another copy. I get to the checkout counter ready to pay and he charges me for the two copies. I ask him why should I pay for two copies if I am only using one. He gives me a BS answer. I say Im not going to pay for something I will not be using. He says that I can either pay for the two or everything goes. I say you could easily take the second copy off the payment. He says, I could but I provided you service and the copies, so no. Im thinking in my head, you provided literally no service and, when you did, you were extremely rude and reluctant! Eventually, I payed for the BS work and my copies. This place lacks the costumer service training it needs for me to ever come back. To the gentleman who wouldnt budge: your service was one the worst Ive seen ever. By the way, even though it is a Saturday why were on the computer doing non working related stuff when a costumer was waiting for some assistance?
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A Private User
This is the worst attempt to post a review as a customer that Ive ever seen. Your post says "By store5424!" Why not just write it as the store explaining the details of the problem samoffatt had? Dont impersonate a customer to praise your crappy store. Shameless and pathetic... hey, I guess pathetic didnt say it all.
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A Private User
I was belittled and embarrassed by the manager, in front of other customers, when I asked for a refund on a charge they did not tell me about before my purchase.... Update: UPS Corporate stepped in a graciously gave me a refund. Thank You!
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A Private User
I think the service here is excellent and that the employees are well-trained. My only complaint is that they close at 6pm. Also, I wasnt aware that I could do photocopying here, so Ill be glad to bring my business here in the future.
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A Private User
Janelle and her staff of awesome people are the Main reason we have this mailbox here! They are always professional and courteous. Even under duress by unpatient customers, they always stay calm, I commend them for that!! ☮️
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A Private User
Ben, and the rest of the staff are courteous and respectful. When our family members enter the store, we are acknowledged by first name---hard to believe they can remember names. One of the friendliest UPS stores.
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A Private User
This store is convenient and that comes at a price...the price. The staff was pretty helpful here and I got printed what I needed to get printed pretty effortlessly.
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A Private User
Outstanding Service! Ben did a great job with his Notary Services. Thank you.
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