Category: | Shipping and Mailing Service |
Address: | 3592 Rosemead Blvd, Rosemead, CA 91770, USA |
Phone: | +1 800-657-5440 |
Site: | theupsstorelocal.com |
Rating: | 2.5 |
Working: | 8:30AM–7PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–4PM Closed |
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A Private User
READ THIS: I went to the Rosemead UPS Office #4961 to send a care package out to my nephew serving overseas. UPS doesnt send to FPO addresses overseas. I said ok. I totally understand. I just bought a box from them for 9 bucks. I then asked if I could use their tape to tape the box together so I could carry it ready to the post office.-- Sorry we dont lend our tape out. --I said "not even a few strips for a US Marine serving overseas?" ---his response? --"nope!" He even smiled at me. My response to UPS?----YOU DISGRACE OUR TROOPS SERVING OUR COUNTRY OVERSEAS. ------Tape costs you nothing----SHAME ON YOU!!!!
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A Private User
They must have made some major changes because of all the bad reviews on here do not reflect my last two experiences. Both times I have gone in to return my books to Amazon, and each time I was unprepared. I didnt have them wrapped. I didnt even have the labels cut. The man at the store told me to just hand them over, and he did it all for me. I paid for the box/package and I was on my way, both times! (The second time I just wanted to see if I could get away with it :D)
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A Private User
This place greatly overcharges you. If you print online they have normal prices, but when I went in and printed out 8 black and white pages from my email, they charged me almost 10 dollars. 10 dollars for 8 black and white pages.... I have printed at many USPS, printing is never more than a dollar. They also charge higher for shipping than other UPS in the area.
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A Private User
If I could give this place ZERO stars i would. The Indian man that works here has horrible customer service. He yelled at me for not having any tracking information (he didnt even give me a receipt and said he didnt have to) and said I was making him yell at me. Its utterly ridiculous that someone of his poor attitude is running a business.
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A Private User
Terrible customer service. This Indian/Pakistani man got angry at me because he didnt like the wording on the official document for the company. It was for SentrySafe, so if the wording was bad, why would they continue using it on their website? This UPS store lost my business forever!
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A Private User
I have been to many shipping stores, and I find this store customer service is pleasantly friendly and helpful. Mike, one of the staffs at this store, was very helpful. He helped me with the registration and shipping paper works, which I normally have to do at other stores.
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A Private User
Rude people working there. They lied when they said its their policy not to give you drop off receipts. Then they want you to feel bad by saying that whatever you are doing will get them fired. Worst customer service ever!!! Stay away....
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A Private User
Wow, I just want to ship a package, the price is about 14 dollars, but they charged me 240 dollars on my debit card, and its still not returned to my account. What kind of people made that mistake.
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A Private User
I can not believe the lack of customer service this store has. Very rude over the phone, I was reading previous comments, and I believe its the same person. He had an Indian accent.
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A Private User
The associates who helped me were very knowledgeable and patient one of the gentleman who helped me was deaf and still he was able to answer my questions.
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A Private User
The associate delivered a great service even he cant hear the voice. Great smile and work very efficiently.
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A Private User
This store does not provide a receipt for shipping, while other stores do provide receipts.
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A Private User
The presence of this India man is very poor. This UPS dispoint me.
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A Private User
Nothing but good service here, and very accomodating.
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A Private User
Just...