The UPS Store
| Category: | Shipping and Mailing Service |
| Address: | 13337 South St, Cerritos, CA 90703, USA |
| Phone: | +1 562-924-8822 |
| Site: | theupsstorelocal.com |
| Rating: | 1.9 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
Location
Photos 22
Reviews 18
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A Private User
Dont ever use UPS, their services are straight trash and I dont understand how they are still in business . Their tracking system was horrible in my experience being that it was only updated twice and its been over a week, the dates on the tracking of the item was also wrong. UPS claimed they had my tablet in January when I actually had it. I sent my package out with FedEx and it arrived in 4 days and that was with the delays going on Baltimore because of the riots. UPS has taken over a week in delivering my package with no delays listed, after calling they said I will have to wait till Monday since their is no deliveries on weekend which I believe is bullshit also. Unfortunately my warranty provider uses shitty mail service and I also will calling them to make my complaints.
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A Private User
Contrary to the other reviews, the owner was pleasant and laughed with us about me needing glasses to see all the fine print. The service was good. However, an overnight envelope to Nashville Tn. was 48.00 and change - along with the $40.00 Notary charge made sending this envelope sized package a bit costly. My wife uses overnight services frequently and I use Notary signers on a regular basis and tallied up the cost to be more than double the normal amount we are charged for the same service. I was in a hurry and needed this to make it by Monday - So I went with his pricing. Normal overnight service is 16.00 to 22.00 and Notary signing 15.00. This cost me a few bucks and I hope my package is there by 5:00pm Monday. If not, I will follow with another review.
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A Private User
Majority of these reviews are very poor and should be troubling to the owner of the business if he really cares about his investment. I have a package that I will drop off on Jan. 23, 2012. Im curious now of that man described as rude/blunt/unfriendly/owner, versus being referred to as "gentleman". I shall see for my self while I am there if his issues are cultural or pathological. Perhaps, I should do him a favor and give him a copy of these online reviews as I think hes not even aware of this or perhaps he simply doesnt care. He he. I will find out tomorrow.
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A Private User
Rude old asian man, im not racist i am chinese. They never pick up their phones, whenever i go in to this store their customer service is horrible and rude. The way this man talks to their customers is like as if we are all criminal scum who are there to steal his money when in fact all customers coming into the store are just trying to pay for their service. Im closing my mailbox today and renting one elsewhere. I hope someone can tell them to read all the negative reviews this store is getting, but he will most likely not even care tbh.
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A Private User
I was at this store as it is the closet to my house, but it was a very sub standard response. There were two guys in the store and the elder gentleman, probably the owner was one of the rudest guys I have met. I was dropping off a return from Amazon, and the guy refused to let me use his tape to put on the return mailing address. I am not sure how much he is trying to save, but I would not recommend any one go to this store unless you have no other options. There are other stores in the neighborhood and I would recommend you use them.
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A Private User
Ive been here at least 4 times to drop off packages. The older gentleman isnt the rudest, but he is certainly unfriendly. He doesnt acknowledge that youre there, and acts like he is doing you a favor by accepting your package. He never says "thank you," barely makes eye contact, and doesnt even say "hello." I think he just doesnt care. Unfortunately, for that reason, Ill start going to a different location. His attitude doesnt upset me, but Id rather go somewhere where the proprietor cares about his job and likes people.
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A Private User
Not really sure what happened to the other people, but I thought I would add in my review to help offset all the negative ones :) The gentleman who helped me (he was most likely the owner) was great. Super friendly, totally helped me out as I had a bit of a tricky request, smiled, definitely said thank you. When I asked for tape, he told me that he would absolutely take care of it, not a problem. I will absolutely go back and would recommend his store to anyone who needed to ship something.
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A Private User
PACKAGE OUT FOR DELIVERY ALL RASS DAY AND THE PACKAGE NA COME YET AND IT AH 7:00 AT NIGHT THEY BETTER NA COME IF THEY WAN COME LATER THAN 7. ----- IT IS SEVEN O CLOCK AND THE PACKAGE STILL NA HERE A WA DI BUMBACLOT DIS, MI CAN WAIT TILL YOUR PACKING SERVICE GOES OBSOLETE, I WILL PISS ON YOUR BUILDING THE DAY IT CLOSES. _______ THE PACKAGE CAME AND MI SAY MI NA WANT IT AFTER 7:00 WHY DID YOU BRING IT, TAKE IT BACK AND GIVE ME MY MONEY FOR SHIPPING.
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A Private User
The asian owner is very grumpy and provides the worst customer experience possible. I would highly suggest to take your UPS dropoff ELSEWHERE. His older son seems very nice, but the younger one is just like his dad..grumpy and crappy service. Never met a grumpier salesman. Avoid this place and go to the USPS, right across the bridge on Carmenita/183rd.
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A Private User
I currently have a mailbox at this location and I have also received and sent mail. I have had absolutely NO problems whatsoever. They are very professional and more than kind. I would refer anyone I know to them and NO I do not work for them, I am a customer.
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A Private User
This is a very bad place for notary. Owner is very rude and unfriendly. He made a mistake notarized my papers and I went their to get correction he was very angry. I would never go back to this place. I think state should suspend this guys license.
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Alex Chou
The front desk is very helpful; however, when a request got escalated to manager/owner, it becomes a very unpleasant experience - owner is unhelpful, unwilling, and his attitude shows that he thinks customers are troubles.
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A Private User
The Reviewer below is probably too sensitive... The elderly gentleman is a bit on the aloof side but definitely not rude. I went to send out a package and he helped me make a cost efficient choice with the packaging :)
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A Private User
Horrible, rude service. Refused to help my wife when she needed to have 1 page printed and while she was asking for him to print it out, answered the phone and walked away from her. Completely useless idiots.
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A Private User
Holy crap! They seriously are rude as hell, and about as useful as tits on a boar hog. Isnt that how the saying goes? Hahahaha. Anyway, reading previous reviews, I can see Im not alone in my experience. Eeesh!
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A Private User
They print you a receipt when you drop off a package for delivery. Be careful what you ship though, they literally toss the box into a pile, regardless of what your box may contain.
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A Private User
This place is garbage! Terrible customer service! They do not know what they are doing. Not to mention that the owner is very rude and useless. Avoid this place.
JU
juan carmona
They told me i could pick up my package at 830pm and now that i see they close at 600 pm. Real bad service i would not recomend them at all for nothing
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