Verizon Authorized Retailer - A Wireless

Reviews 4

G.

G. Michael G.

I selected phone to purchase in about 15 minutes after coming into store, but it took another 2 1/4 hours for sales rep. to change over my current Verizon service, and set up the new phone. When everything was completed, and I was away from the store, my new phone would not allow for calls to be made, and I had to return for another ten minutes for rep. to correctly set up phone. Very nice rep., but knew near nothing about what he was supposed to do, and near complete ignorance as to how to set up, or make any changes to anything involving sale and phone set up. He also, without mentioning it to me, or asking, added costly "VIP" service to my bill, adding over $60 to my "walk out the door" price that he had quoted. Fixing that on my bill, when I caught him, added more time delay, and he had trouble figuring out how to do a refund. Strongly suggest going to an actual Verizon store, not this authorized retailer. It was an instance of watching paint dry, to purchase here.

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Jerrold Parsons

I was there in a rush situation for some clients and the person who helped me syncd my device and did all the necessary things to ensure my guests would enjoy streaming in my vehicle. I only spent $109 and felt like I was a million dollar client. Thanks

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Larryz Kazkov

Couple of idiots ran me around for over an hour and still couldnt answer a simple question, took them 3 minutes flat at the corporate store in Santa Rosa. Dont waste your time at this one.

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Theo Kell

Verizon without the piles of money. Whats to like?

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