Category: | Grocery Store |
Address: | 9850 Sierra Ave, Fontana, CA 92335, USA |
Phone: | +1 909-355-9002 |
Site: | elsupermarkets.com |
Rating: | 3.3 |
Working: | 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM |
A
A Private User
The lines are too long. The workers cannot handle the amount of customers on Wednesdays, the day of produce specials. At most, there are only eight registers open and thats on a good day day, but most of the time its between six to seven registers and around three to seven in the late evening. The deals on produce are so good though which results in the ridiculously long lines. Expect to wait in line for 20+ minutes. Sometimes even 40 minutes on a really bad day. Customer service is poor. I dont expect the cashiers to go above and beyond since they seem overworked as it is. They are pretty quick at their codes though and speak English and Spanish fluently. The grocers and runners do their jobs well enough and are polite when asking for assistance, theres just too much work for these guys. The shopping carts are dirty, mismatched and broken. They also run out of them every now and then. The parking lots are usually littered with carts though. With such high volume, this store tends to run out of stuff on the first day of specials. Its first come first serve. Usually there is a limit on some of the fast moving items, but the cashiers tend to let you slide and check more than the allocated amount through separate transactions. The store cleanliness is poor. I dont think there are enough workers to keep the store maintained, especially on a Wednesday. Sometimes I see water leaks coming from the freezers and coolers on aisles two and three. The other day, a pregnant lady slipped on some water on aisle four and was taken to the hospital. This store relies on high volume, but cuts back on employees and services to make more profit. I wont shop here anymore. I dont want to support a business that relies on overworking its employees and cutting back on quality service to make an extra buck. Take your money to WinCo, Food 4 Less or Stater Bros.
JU
Juan Carlos Huaracha
Tienen semanalmente buenas ofertas, y puede uno ahorrar dinero con sus promociones el único punto malo. Es que eso atrae mucha clientela y las filas en las cajas son muy grandes, por lo que hay que contemplar el tiempo que va uno a perder a la hora del pago.
AZ
azucena zuniga
Muy desepcionada con el servicio, en la sección de panadería pedimos un tipo de pan y la señora literalmente torcio la cara molesta por tener que atendernos. Voy a pagar no tienen porque molestarse al atender al cliente. No vuelvo a ese local.
SA
Sandra Santiago
Store is very small. Besides being very small they got craits of food on walk ways which makes it even harder to walk with the carts. Very disorganized. Today is fruits and vegetables sale day. So you can imagine how crowded it was in there. Meat department can defenetly do better. Chicken looked old. I give two stars because the cashier was nice and attentive. Over all I do not recommend this store. I rather pay a bit more and go to Food 4 Less or Stater Bros.
DA
dark planet
Ponen en oferta los pepinos y sorpresa No hay pepinos le pregunto a una persona de piso y me dice que espere a que lleguen los camiones a las 7:30 pm y era las 6:00 pm a parte espere alrededor de 20 minutos en caja.
RI
Ricky Ross
Only good thing about this store is the prices customers service is horrible employees are asses meat department is composed of senior citizens that are slow and unable fast pace needed there the meat looks old some looks green some times and the produce is the same the only thing that keeps these store open is their cheap prices....
FR
Frida Prdao
The prices are low and they offer great specials which is why it can be sometimes packed. But the environment of the grocery store is unpleasant. Ive seen flies on the meat which made me consider why come. I remember 2 different occasions where i saw bugs in the rice. I only go now for packaged goods and soap.
SA
Sandra Cruz
Me gusta El super porque tiene precios accesibles y todo es fresco y de buena calidad siempre compro mi comida ahi!!
J
J . Eduardo Nuño Solis
cuenta con lo básico para surtir la despensa únicamente... compré carne y me salió hechada a perder... los precios son buenos.
DO
Dora Siguas
A esta hora que hay mucha gente el jefe no es capaz de habrir otra caja registradora ni tienen una caja abierta para las personas que tienen que pagar mucho menos de 10 cosas tienen que hacer fila con toda las personas con carrito lleno.PIENSE UN POQUITO Sr. Manager
VE
veronica escobar
Es muy barato y encuentras lo que necesitas, solo que a la hora de pagar no hay muchas cajas abiertas. Pero muy bueno!
SA
Sam Vallathur
I like 9850 Sierra El-Super, because a lady named Arline helped me often. She is a hard working lady of this unit. She takes carts from parking lot, asking the customers and helping most of the time. Sam BUDS Pizza 9673 Sierra Av Fontana
LE
Leticia Lopez
Esta. Susio mui amontonado todo nomegusta. El mervado de rialto porla riverside y merril estabien
AD
Adrian El Unboxer
The worst customer service. El pesimo servicio al cliente... I wanted to change a dollar for quarters tu buy stamps from them and I asked 2 cashiers and didnt want to change it. I never going back to that place nor my family is
AB
Abel P
Porque todo es más económico y su personal muy profesionales saben cómo a tender al cliente
AN
Andrea Moreno
El super is one of the worst stores to shop in it is disgusting!! yesterday aug 21, 2016 there was a rat near the vegetables where the letuce is located, it is very disgusting knowing theres rats in our food!
AL
Albert Hernandez
people on the meat department are unprofessional,they take a long time to attend the customer ,it seems that they dont change their latex gloves often when touching food or other things that arent food.
YA
Yazadeth R
Muy pequeño y sucio las filas para pagar son muy largas y no abren otras cajas...
A
A Private User
Deals are great but I rather go spend more money in some other grocery store where I get treated the way I should...respect. Or atleast a smile cause I buying my grocery not asking to get it free.
VE
Veronica Tolentino
Es una tienda Mexicana que contiene variedad de todo y es muy económica..
MA
marco yuyo
Su calidad en frutas y verduras no es buena necesitan esforzarce un poco en eso
GE
Geo Vaz
OMG.... mucho tiempo para todo... no hay trabajadores,mucha linea,mucha espera...
JO
jose gomez
Mal servicio en cajas, siempre hay mucha cola y sola dos cajas abiertas.
SI
siclona917
El super tiene muy buenas especiales enpesando los miercoles de cada semana.
MA
Martha Trinidad
Por los precios económicos que tiene además los productos de muy buena calidad
AD
Ada Tobar
Me gusta comprar en ese supermercado por que hay muchos especiales
MO
Monica Nunez
Tienes buenas ofertas buenos precios y el ceviche de pescado me encanta.
A
A Camacho
Mexican market. Mostly generic brand food items at decent prices. They have a restaurant inside the store. With limited tables. Food is suprisingly good.
HO
Homar Rivera
Buenos precios y la mayoría de los productos que busca se encuentran
HE
Hector Trujillo
Personal no tan amigable, un poco desorganizado y sucio
AN
Antonio Cayo
The prices are good.They have a variety of snacks food and soda a bunch of stuff.Get my food here all the time you cant beat the prices.
JU
Juan Vargas
Un buen lugar para compras de verduras y frutas
SU
Susana Ibarra
Me gusta por el buen trato te atienden bien
SO
Sonia Rodriguez
Not good career esta mala y de Tarzan mucho
ES
Esperanza Perez
When theres sells prepare yourself for the long Lines . . But i like coming here not to high price like other stores
BR
Brenda gomez
The meat department is super slow and they put older people to work there the guy is nice though so thats a positive