Category: | Sporting Goods Store |
Address: | 6608 Laguna Blvd, Elk Grove, CA 94758, USA |
Phone: | +1 916-691-9112 |
Site: | big5sportinggoods.com |
Rating: | 3.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9:30AM–9:30PM 9AM–9PM 9:30AM–8PM |
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Snigglefritz Von Dükenstein
Good selection of sporting and outdoor equipment. Bought a Kershaw blade from there, and it rusted after a week. Took it back and politely, but firmly demanded a refund. The manager tried to talk knives to me and about her "personal experience" because she said she carries a Kershaw. I immediately saw through it, and said "Okay, but my Buck 0870 is way older and didnt rust" as I carry all my EDC blades in the same location. She became obviously defensive, and showed her ignorance blissfully. None of the associates know anything about shooting sports or firearms either, so dont expect much help in that department (they had to find someone to tell them what a slide-lock was). 3/10 might go again
AV
Avin Goodwin
Went to store to purchase a .22 rifle. The lady we originally talked with was was very helpful. Then she had to go home and she was replace with Greg, who I feel had a personal problem with my wife and I. It was like he was projecting some racial issues toward us. Nah...blacks people dont get discriminated against in Elk Grove.....lol. it seemed like he was making up his own rule for buying this gun. Saying we need all kind of different ID. I have other guns and never have I had to produce this much ID. When we asked why so much he had no explanation. My wife grew very frustrated with Greg and vowed not to go back.
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Steven Brothers
Great prices with an ok selection. Ive always liked big 5 better than the larger sports stores, but they need to do a better job of managing their staff. There were six customers waiting to try on shoes with one poor boy working the shoe dept, while there were plenty of other workers wandering around other parts of the store doing nothing.
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A Private User
Awesome customer "SERVICE" I called to check if they had the item I wanted. Not only did I get to talk to a "LIVE" person, but they checked the shelf and gave me "3" different prices for the items they had in "STOCK" . WOW !!! --- I havent even entered the store yet but they have a CUSTOMER for life. Nothing beats good customer service!
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April Battaglia
To me, Big 5 says "affordable." "Quality," not so much. This location, is especially neat, organized, and tidy, though. The staff is definitely a star above any other location I have shopped in. Good for quick replacement sports equipment for the kids.
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Ray Delaney
On the smaller side compared to most sports stores; however staff is very helpful and knowledgeable. Selection is decent, keep in my they do follow the seasons (winter sports during winter, etc.)
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Rindee Sanchez
I like getting different things here. Oh great for soccer deals and cheap! Hard to get help in shoe dept! But always great about letting my children go to restrooms in back room.
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Kritika Datt
Good choice of sporting goods, outdoor camping stuff, fishing lines, shoes, jackets etc. Everything you need for outdoor activities, camping, exercising, hunting etc.
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Lien Nguyen
I like the selections but the sale person are helpful. The male manager is especially helpful the last time I needed help with my sons soccer shoes.
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A Private User
they have great deals on shoes and thankfully they often have sizes 12, 12.5 or 13 in stock because they are difficult to find
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Aimee Mac
Bad customer service experience. If you are not actually trying to assist me dont ask me if Im finding everything ok.
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JT Platt II
Direct and decent quick picks for range of sporting goods. Not expensive, not overwhelming.
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Jose Sanchez
I have everything I need even the hard to find stuff and everybody there is very friendly
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Michelle Martinez
Got everything I needed with sale prices! Very happy and will definitely come back
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Charles Hamilton
I called this store to ask them a question, they just hung up on me, I dislike it
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Donna R
Shop here because its close to home. Not a big store, so not a good selection.
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Toni Guerra
Employees were very helpful and I love big 5. Love the prices and sells.
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Jonathan Wilson
Every single pair of boots i get her start falling apart within 4days.
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Jon Saints
Great selection of sporting goods at great great prices
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Barbara Apkarian
Easy to grab what you want here. Easy in easy out.
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Alvin Singh
great place. very friendly and helpful employees.
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Melody Hill
Good service. Well staffed. Easy return policy.
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Monique Mckinney
Great sports store always friendly and helpful
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Clara Murrels
Good Thank you for your service and prices
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Zola Girma
Bad manager customer service. Very very bad
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West B
Best place for sporting goods in Elk Grove.
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Earnestine Butler-Bell
My son love to get his shoes from them
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Rissa P
They were very helpful and friendly
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Ronald Milner
Everything you need for the outdoors
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TheKing Ofharts
Good store Good costumer service
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Joe Camacho
Customer service is very good.
CA
Candy Henderson
Good customer service. Helpful
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Shawn Leaver
Good price on decent boots.
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Dennis Fussell
Many items to choose from
KI
Kim Hunt
Needs a concession stand
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Jason Latoski
Lower end sporting goods
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Reddington Hou
Good customer service
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Dyra Yong
Convenient location
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Heidi Vernon
Liked the shoes
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Jo O
great staff!!
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Isaias Torres
Helpful staff
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RODIMO DUBB
Ok place
JA
Jack G.
Lit!
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Bob Bond