REI

REI, 1148 Galleria Blvd, Roseville, CA 95678, USA,

Category:	Camping Store
Address:	1148 Galleria Blvd, Roseville, CA 95678, USA
Phone:	+1 916-724-6750
Site:	rei.com
Rating:	4.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–7PM 10AM–6PM

Location

Photos 100

Reviews 37

Jonathan McIntyre

tried doing an exchange of a gift because it didnt fit, they charged me 15$ to do an even exchange. the cashier was very nice but needed to call a manager out help, understandable, but he, Jerry, came out and wouldnt even listen he just looked at the receipt and said sorry. cant help you. youll get it back in dividend, for a rei acct I dont have. this place has a terrible customer service ethic when you get to management level. a little backwards. doesnt like to help unless they sold you a rei membership.

Emilian Radu

Was just there to buy something with my gift card, found these really nice boots and the guy told us they are a certain amount, we were excited to pay that amount for the boots. The cashier told us the boots were a lot more, so we were sad but willing to pay the full price, because the quality of the boots were amazing. The cashier felt bad that they have made a mistake and actually gave us the boots for the price mentioned. Great customer service!! Really happy we went there tonight.

Bryan Lewis

For most of my outdoor gear and even a lot of my casual clothing, REI is my go-to location. The selection is solid and the staff is always helpful. Prices vary, but during sales, member coupon time or when dividend spending, the price is usually pretty good. I also like that you can check exact stock of items online, so if you are looking for something specific, you know if this store has it before heading out to buy.

John Paules

I have never felt so disrespected while shopping in my life. Susan was very rude and took my jacket that I was going to buy while I tried on a pair of shorts. Then when I asked for the jacket back she was very rude and insinuating I was going to steal it when Im wearing shorts and a muscle shirt and its 100 degrees out. I have been loyal to REI since 2011 but today I feel very dis respected.

Jake weber

Cool store but I bought something 1 year ago & asked about the return policy on it they told me anything from not liking the color but after a year I was worried about some damage getting worse so I tried to exchange it for the same thing but because of a small ding in the snowboard they turned me away so the return policy is basically if you use it at all you cant return it.

James Edwards

Staff is extraordinarily friendly and store is always clean, well stocked with merchandise, and their refund "stand behind our products" is second to none. Id rather pay a bit more at REI than buy it cheaper elsewhete. Great place to shop - and they dont just carry "outdoorsy" stuff - I even bought my wifes BOB stroller here for cheaper than other stores.

Dave Wong

I love REI, so it pains me to give this location only 3 stars, because although its the closest store to me, its not very big, and inventory levels reflect that. 50/50 chance that they have what I want in stock, so many times I need to drive over to the Sacramento store, or order online. Other than that, its your typical positive REI experience.

Maggie Celeste Worden

As usual, REI has the best, most helpful employees of just about any store Ive ever been in! Stock gets emptied PDQ, so keep track of their gear online, call the store and ask them to bring it in for you... very helpful. Also, sales racks are the Bomb! Awesome deals early to mid-season for your gear. A++

Dean Flet

Just bought new mountain bike it was on sale but cannot use 20% off cupons oh well what can you do bought new mountain bike helmet it to was on sale. Now going to look for moderate trails to start on then work myself up to slightly harder trails. Then get into more riding and get back into shape.

Arturo 2005

I think that REI is a great place for outdoors they have pretty much everything you will need including a wide variety of knives for outdoors and if you like to bike they have a bunch of accessories for bikes and phone mounts and water bottle holders

Simon Dyer

I love REI. Even if I dont need to buy anything I love to go visit and browse! There is always some camping equipment that I really "need" so do end up buying as there is such a wide range. When visiting California, this is always on my itinerary!!

Julie Trapp

They have excellent quality items for Outdoor Adventures including camping, hiking, recreation, running and much more they also sell clothing including exercise clothing and all you would need for those Adventures.

Myra Alcoran

Customer Service is excellent. You cant go wrong with purchases from REI because they guarantee whatever they sell. Its no risk to buy. I love it! I buy almost all of my gear and outdoor clothing there.

dasbum

Called three times from 10:00 am to 10:45 on Saturday 2/21 and the answering machine says its currently closed and opens at 10am. Is this place closed? Wanted to know before I drive up there

Bill B

Prices are a bit on the steep side but they seem to only carry top notch items. The staff is super helpful though so if you need any assistance its worth the "Customer Service" mark up.

Jordan Shatswell

Great customer service, easy returns, and good selection of pretty much everything. The employees really know what they are talking about, from experience, and are passionate about it.

Matthew Zarzeka

Love going in here! Always pretty busy though so you usually find yourself in a long line when youre done shopping. Great selections though, and pretty knowledgeable staff.

Deana Barnes

Becky, that works here, is extremely helpful and she is kind and knowledgeable. This store is loaded with great people and its absolutely beautiful. Thanks REI.

A Private User

I cannot say enough about the wonderful employees! Everyone is so helpful, even if it means directing you elsewhere. I truly love the people at this store.

matthew mccoy

austin the young man was very helpful in shoes. I tried on 6 pair of boots and many sizes. Me having only 1 leg , he was very patient. Thanks.

Todd Bernstein

I love REI. Its a bit expensive but you do get money back if you are a member. Membership is free. Everyone has great knowledge.

Lefty McGee

Great customer service. Staff are very thorough with product information. Expect to wait a few minutes until staff can help you.

Antonio PV

Encuentra casi todo para salir al campo

Susan Holt

Pricey and I couldnt exchange a gift I received from here because I didnt have the receipt. Friendly staff.

A Private User

Good selection of high quality (and expensive good and excellent staff. Member for almost fifty years.