Safeway

Category:	Grocery Store
Address:	11450 San Pablo Ave, El Cerrito, CA 94530, USA
Phone:	+1 510-233-8400
Site:	local.safeway.com
Rating:	3.5
Working:	5AM–1AM 5AM–1AM 5AM–1AM 5AM–1AM 5AM–1AM 5AM–1AM 5AM–1AM

Location

Photos 100

Reviews 7

DJ LEGION

The Armpit Of Safeway Dreadful!! The design of the parking lot is horrendous so you arent even inside and the place is already stressful. The design on the inside is just as bad - poor lighting and narrow isle. The color scheme is crap as well. Whoever they paid to design this place really screwed them over good. I cant think of a single area where these guys are doing a decent job. They are short staffed and the few staff they have are unfriendly and unhelpful. Forget about getting something from the deli unless you brought a copy of "War and Peace" to read while you wait. The 2 staff in that dept only have 2 speeds: SLOW or STOP. The checkout line isnt any better. You know the drill, 15 registers but only 3 are open and theres almost never any baggers so get ready to bag your own groceries. A 20-30 minute wait to check out is not unusual. Also this is the "go to" place for street people for some reason so be prepared to be hassled and hit up for money going in and coming out. The frozen food section is in the middle of the store so your food is thawing out as you shop the remaining isle in whatever direction youre going. (Luckys wisely has the frozen section on the end so you can hit it last before you check out). Also, the place just reeks of the "Dark Side of The Force" for some reason. There is a ton of negative energy here that just lays across your shoulders like wet blanket. You just cant wait to get done and get the hell out.

Shaun Taylor

Ive been coming here for about a year and a half, and on the whole it is a thoroughly unpleasant experience. The entire store is consistently understaffed regardless of the time of day. Going through checkout is an exercise in frustration since they often dont have a bagger for most lines and are already running low on clerks. The clerks who do work there are often much slower than they could be. Its fine to make small talk when there is a small line, but when theres only two lines open and fifteen people in each waiting to check out, it isnt a good time to talk to each customer for five minutes. The self-checkout area is a complete joke. They refuse to give you bags until after you fully ring up which wastes everyones time while you bag up after you are finished instead of while ringing it up. The layout for the store is also haphazard and things that would logically be grouped together are often far apart (such as dairy items like milk and butter, bread, meats, etc). Often sections are ill-stocked and when they are things can often be in the wrong section. On the whole, Id recommend staying away from this location unless you live very close to it. If you do, be prepared for frustration.

Kathy Greene

Horrible! The long lines in this place waste peoples time, no matter what time of the day they come in to shop! Come on! Also, the Chinese food is good WHEN it is fresh. They need to throw it out or -- better-- donate it after it has been sitting on the steam table for a while. And -- Safeway, like all the chain groceries, re-packages expired meats, doctors them up with a chemical to make the meat look red and fresh, and then sells the meat to unsuspecting consumers. But the nose knows! When I unwrap the meat at home, it sometimes has spoiling meat, off odor, indicating the beginning of decomposition. Blech! Also -- Watch the quality and freshness of the bagged lettuces. Sometimes they look brown and limp even when the expiration date is several days off. Perhaps the refrigeration isnt cold enough? Otherwise, the Del Norte el Cerrito 11350 San Pablo Safeway is like the others. P.S. -- PLEASE replace the toilet seats in the womans restroom, next the sandwich counter! The seats mountings are broken and so loose that the seats slide off the toilets. This can injure a person (not funny).

Alejandro Andjocel

Worst customer service our family ever experienced. Super slow lines and very unhappy customers - no matter what time of day you go. Most of the staff are not courteous and do not care and will not hear customers complaint. Usually only new staff are being helpful. Food/deli is always very slow and has no regard on how long their line is. I try not to come here but our house is near so for last minute grocery items, we have no choice but to get it here. Always regret it. We actually stop going to any Safeway when we can. They should shut down this place, re-staff, re-train, or add more people. And if you ever make a mistake of dropping by to shop here, spare your kids with the hassle. Everyone will not be happy and will just ruin your day. The worst part is that good people no longer shops here so now, even the people who you find shopping here are awful! Theyre so impatient and angry and fed up!

Elliott Smith

This store sucks. The lines are always a mile long. Safeway is trying skimp on labor costs and as a result, you can plan to spend a half hour in line any time you go in here during peak hours. I avoid shopping here as much as possible, but it is convenient to my BART commute so occasionally I make the mistake of going back in there and being reminded of why this place sucks so much. On several occasions I have had really friendly hard-working checkers who are doing their best to move the lines through, and I applaud their work ethic. But the fact of the matter is this is one of the most expensive grocery stores in town, and has by far, always the longest lines. If you can shop anywhere else in El Cerrito, do yourself a favor and avoid this under-staffed craphole. If you must go here, pack your patience. And maybe bring a book to read while youre in line.

Chris Thompson

Almost every time I visit this store there are extremely long lines at the registers. they have 15 or so registers and 3 of them are open, not counting the self check lines. They even have the nerve to fly signs that say if there are 3 or more people in line that they will open another register. The photo below shows all of the folks in line and all of the light up register numbers not lit. There were probably 20 customers in each line. What a Joke! i will take my business elsewhere. The workers at the registers are great and do their best. Come on Safeway you greedy corporate machine take care of your customers and more importantly your workers. PS your produce sucks and it is overpriced!

Dinesh Pandey

I am almost always a complete night shopper and i am so glad that they stay open late. The cashiers are always very pleasant! the checkout takes a bit long during regular hours, but that is completely normal and i cant blame them. The only thing that bugs me sometimes is the lack of staff that are around to help the customers around the store. For example a friend of mine wanted a bottle of liquor and it took them about 10 mins to get someone up to the isle. And he actually had to ask two different employees since the first one took too long. Besides for that fact i believe that this store is a very helpful store and i do plan on continuing my shopping there for my late night snack attacks.